Dear Alfredo:
At this time, even under the best of circumstances this feature takes a really long time to load. It needs a really high-bandwidth WiFi network and won't work with 3G/4G. We are investigating ways of improving this.
Even if you have good signal strength showing for your WiFi connection, your bandwidth may be limited if the network is congested (For example, if there are many other users sharing the network and/or others are doing bandwidth-intensive activities such as streaming video.) There are free bandwidth test apps on the Google Play market you might want to check out.
Regards,
Adam
Glu Mobile Customer Care
Comments
I've made another post on what I thought would work. Unfortunately, I uninstalled the app to try and reinstall it to see if that would work and I loss everything. Have to start from scratch.
Google+: Alfredo.Pacheco32 gmail dot com