Where is my sword)
ENDY
New MemberUsers Awaiting Email Confirmation 6 Posts
Event is over, i get crown for being in 1-100 parties but i didnt get sword for being in 101-1000 people having skulls. Can somebody help me to solve this problem? (p.s. i had aproximately 5.5k skulls)
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I feel you man. Here is the typical procedure for your reference,
1. Submit a ticket to the technical support. (Press the help button in settings menu, and then tap the words "submit a ticket" in the browser)
2. State what happened to you and submit. Hopefully, they will get back to you about 7 days later.
3. Feel happy for receiving the email, it will ask you to provide them your game ID, find it in the help & support page again and reply the email.
4. And then no step 4, as I've been waiting for almost a month since my step 3.
Hope you can get you reward eventually.
They solved my problem.
I think you can have a go too.
All you need to do is to apply a ticket and explain your problem and you must give your game I'd for them to check.
Wish you luck.
Finally, I reached step 4 and received my reward today.