Hi I need some help, I have already sent 2 tickets and no response. My game loads up all the way until the 'Daily spin Wheel' should show up, the music is playing in the background but its just the pink/purple screen that says 'Loading....Loading...Loading... Over and over again. Although sometimes I can see the Dailey spin for about 1/2 a second and it disappears I have tried numerous times for 3 days now, I've restarted phone, My app is updated, I've tried everything. I have thought about uninstalling and reinstalling app but in fear of losing all of my game progress. I have an Android, I am level 18 with around 142.8millon fans. Is anybody else having this issue? I am so sad and I don't know what to do
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UPDATE:: I still haven't heard from the support team, I uninstalled app and reinstalled, Game worked all the way until I tried loading my original avatar, and then went back to a blank screen doing the same thing, I made a 'new profile' to see if it would let me play and it did, worked fine. WHY WONT MY ORIGINAL GAME WORK =[ Glu support team, please get back to me.. My game is stuck!! I don't want to start the new profile and repeat everything. I was on level 18 with 158.2million fans. All my clothes, contacts, friends.. Everything will be gone! Please help me..