UPDATE:: I still haven't heard from the support team, I uninstalled app and reinstalled, Game worked all the way until I tried loading my original avatar, and then went back to a blank screen doing the same thing, I made a 'new profile' to see if it would let me play and it did, worked fine. WHY WONT MY ORIGINAL GAME WORK…
Having the same issue here, been trying to play for hours, won't let me get past the log in.. Doesn't load. Had this problem last night but it finally let me in after about an hour, but this morning I've been trying for 3 hrs so far. :(