I am purchase around to US$ 120 in Glu credits to play Ck2, My Galaxy S3 had an issue, and I had to do a factory default, after this, I'm reinstall CK2. Register again in Play Store and facebook through the game, but all my credits was lost!!, What do I for my credits recover?
I am already sent an email to support but I don't have a response yet.
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Hi there,
Thanks for playing CK2! Did you submit a Customer Care ticket here: http://glumobile.custhelp.com/app/ask
Due to privacy issues we cannot address credit/billing in the public forum. Thanks!