I bought some energy with gold to continue playing PVP, but it's crashing... A LOT! What's worse is that crashes register as a loss and end my streak! Back to building my way to 25 points... GLU Support hasn't responded to a single request I've made either. The crashes affect my ranking which in turn affects my prizes earned. Hopefully they'll honor my request to refund the 20 gold I spent to get full energy replenishments....
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I don't think it's possible for Glu to refund people for lost energy because free to play players would also get gold from this transaction.