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DashGuruBrian
DashGuruBrian · Community Moderator
Comments
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Just in confirmation, yep! Loon Goh adds 7 seconds to the clock at every appearance he makes within a given Episode.
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Thanks so much, entropia! And rest assured, chefs, we are working 'round the kitchen clock on those issues that are affecting a certain percentage of our players regarding lagging, long stalls, etc. Thanks for bearing with us!
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Great feedback and discussion about this, chefs! This change was instituted because Pizza Paisan is available early in the game - and the challenge ramp at such an early point of game experience, plus player feedback combined, called for a design change. We'll keep reviewing and listening to our awesome players. This is…
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We know of this one, chefs - and of course apologize for the inconvenience greatly! Development has been working on this wily one for a while but this will be fixed in our next major update. We can finally consider this one NOT undercooked and raw upon that said update. Thanks so much for bearing with us, chefs - it is…
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True, we have reports of users, more so Android users, being affected with some severe lagging/staling/freezing/crashing issues and Duels stalling as of version 1.7.4 and we're most certainly aware of it. We're overwhelmed by the contact in support messages and social channels so responses may be a bit slower than usual…
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True, we have reports of users, more so Android users, being affected with some severe lagging/staling/freezing/crashing issues and Duels stalling as of version 1.7.4 and we're most certainly aware of it. We're overwhelmed by the contact in support messages and social channels so responses may be a bit slower than usual…
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Is this still occurring for you as of today? Things to consider: Do you have at least 3 gigabytes of space to accommodate the downloading? Are you using a strong and reliable WiFi connection? If your issues continues, make sure to send an in-game message via Setting to support so they can have a closer look at your device…
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Our apologies on support delays, chefs -- contact is higher than usual with some issues that accompanied our version 1.7.4 update. We are prioritizing some top issues and will get to your messages as soon as possible. Thanks so much!
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True, we have reports of users, more so Android users, being affected with some severe lagging/staling/freezing/crashing issues and Duels stalling as of version 1.7.4 and we're most certainly aware of it. We're overwhelmed by the contact in support messages and social channels so responses may be a bit slower than usual…
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Hello again, Chefs- The struggle continues as a lot of our Android users are still affected with some severe lagging/staling/freezing/crashing issues and we're most certainly aware of it. We're overwhelmed by the contact in support messages and social channels so responses may be a bit slower than usual and sorry for it!…
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Not an issue we're hearing about much at all currently, CrazyCanuk! If you're seeing a real issue, send us an in-game message via Settings > Customer Care button and we'll take a closer look!
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This is still going as a trial in design change and we're watching all feedback and testimony of our cherished players, trust us, chefs. We're aware that it has created very mixed reviews (and to tell the truth, we like that), but rest assured a lot of our chief design is based on your feelings and conveyance of our game.…
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Very well said, Silver Wolf! We admire your adaptation!
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Seifer -- do you have Limit Ad Tracking turned off in your device's Settings? Perhaps that will help!
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Chef Mookey! Farm Market functionality is still being restored and refined since the trials and issues earlier this week, rest assured. As for FM Storage, expect design changes coming soon that most certainly increase the max higher than 55. Until then, you can still go over that maximum when winning Ingredients by certain…
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Excellent feedback, ElloH, and everyone! TRUE - GRD cannot be played offline currently. We are aware of it and it will be fixed as soon as possible so we can get you all playing anytime and anywhere once again. Our most sincere apologies for this issue until fixed. TRUE - the Farm Market had major issues a couple days ago…
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Our fault and sorry for it, chefs! Still working on it but it should be better than it was a handful of days ago. Rest assured, we'll properly finish this &#$%ing undercooked issue as soon as possible and thanks for bearing with us!
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Silver, does this occur only in one single Episode in Ultime? We had an issue like that that will be fixed in 1.6 around the middle of November. Or is this occurring more often and in multiple Episodes for you?
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"Sort of" is right and so sorry for it, chefs! We've been working at this one for a few days now and still working to get it functioning at 100% - thanks for bearing with us, we really &#$%ing appreciate it!
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Okay, chefs - let me define the functionality of the drums in Dragon Bowl real quick: The drums ONLY glow red if you have an invalid combination of them selected. If you see any drums glowing red, you're doing it wrong. Plain and simple. Anytime you need a refresher of the dish you're trying to make for a hungry customer,…
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Design will be changing for this soon to increase capacity. As it stands currently, 55 is the max, but you can go above that from winning ingredients in certain ways. More on this coming soon!
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Great thread to watch here, chefs! Easy Breakdown: Tasting Spoon = perfectly auto-seasons any dish that requires a "skill gauge" at a seasoning station. NOT to be confused with Big Bay Burgers' Condiment Stations. Best venues to use: * Lucky Langoustine * Pizza Paisan * Prato Toscano * Ultime Food Thermometer = perfectly…
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Fixed in version 1.5 and sorry for the inconvenience of this little s%$# of an issue, chefs!
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Chefs - this will be FIXED in version 1.4 coming soon!
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This &#$%ing undercooked issue has been addressed and fixed in our next major update (version 1.4) coming around 9/22, chefs! We're truly &#$%ing sorry for the inconvenience until then and thanks for bearing with us!
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This is still being fine-tuned, chefs - our previous fix still came out &#$%ing undercooked. Should be good to go on this in version 1.4 coming soon. Thanks for bearing with us!
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Please add a screenshot to point this out to us more closely!
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We are working to improve that very feature, Brew! We'll see much better prize allocation in version 1.4, we assure you!
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Cher912, Do you have at least 2 gigabytes free space on your device? Have these issues always been occurring for you since you started playing GRD? If these issues persist, please contact us via in-game message through Settings > Customer Care button and we'll investigate!
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Definitely submit issues like this to us via Options > Customer Care button. Although it does take some time, this always provides more info to investigate as thoroughly as possible. Screenshots of issues attached to any support messages are always encouraged too!
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