Napper1105

Reactions

Hey @DashingMike - still no help in recovering my account from Customer Care 😢

in Frozen at Juggling Comment by Napper1105 July 2018
I can’t even tell you how many times I’ve restarted my phone since this all began.... at least ten. I’ve used three SIM cards, been in two different countries, & countless WiFi networks.

in Frozen at Juggling Comment by Napper1105 July 2018
@DashingMike - I fon’t know if you can assist, but Customer Care has been less than stellar. They only respond once every 24 hours & haven’t given the most helpful suggestions. If I could actually have a conversation with someone, then we can maybe troubleshoot the issue.

in Frozen at Juggling Comment by Napper1105 July 2018
I tried for 3 days - had it open for really long periods of time (I played the first 14 roundsboc the Treasure Hunt). I tried the in-game help center but they couldn’t help me. I unfortunately tried to uninstall & reinstall the game - despite being logged into FB & logging back into FB with the reinstall, all my data is…

in Frozen at Juggling Comment by Napper1105 July 2018

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