I have the same problem! Has it been resolved yet? Any links to help us reload them? There's no way to send customer care ticket bec the app won't load.
I had a problem once losing all progress & cust serv was able to restore it back. Then it happened again, & I sent ticket inquiries for the Nth time, Glu continuously ignore & delete it. UNFAIR! Your games are the only ones constantly having problems & you can't & won't even help to fix it. Let alone ignore it. If…
I have sent Glu Customer serv inquiries for same problem. There was a glitch, bug in this game - it resets all our levels, lost already opened restaurants & gold. It's been a month but Glu deletes all my tickets, I have to start all over again, all the time. What's going on Glu? This is frustrating, you have ppl play the…
Has anyone experienced it lately, in Jan? It also happened to me sometime Nov/Dec. They were able to help retrieve it back, they said the game had a bug or something. Now, it happened again but it's been 3 wks & the only response I got from customer serv was to send them screen shot, nothing further. The game developers…
Customer care is not responding! At all.....Internet connection is not the problem! This game has the problem! It constantly has tech issues! It lags & crash & we lose the progress. And they are not fixing it. Other games load well.
It is the game's system errors - they are having tech difficulties & they're not fixing it! I lost my progress, half of my restaurants gone, gold & money. They won't even respond to help. This game rebooted right before my eyes while playing then all my progress gone! I didn't touch anything nor updated the tablet - it did…
I have the same problem. The game disappeared right before my eyes while I was playing. Been contacting customer serv with no avail, no response whatsoever. This game obviously rebooted itself, I didn't update anything. The games system errors affect players, if they can not fix it it should shut down bec its wasting ppl's…
Me too, lost all progress in Cooking Dash for a week now! What's going on? This game had been crashing & lagging, it actually rebooted right before my eyes while playing! Zero customer serv, won't respond. The only response i got was asking me to take a screen shot? FOR WHAT? Their games system has had system tech issue…