Use "mayday" they will hook you up with someone to talk to about it. I have also submitted tickets to Glu 5 times asking for the Glu wallet for kindle users. They have replied that there so called "team" will look into it. And try to add it in a update, I've counted 4 updates so far and nothing! If it doesn't happen today, with region 13 update I give up on them!
If it doesn't happen today, with region 13 update I give up on them!
Sorry to burst your bubble T.F., but they probably wouldn't add the gwallet with a "small" update like R13, they would more than likely only do it for binary updates (app store updates). If it isn't added by a 2.4 update (if there will be one), the Kindle won't see the gwallet ever, unless the could implement it into a Dinos update.
I just contacted Amazon by using Mayday. I discussed the issue with them and they switched me over to an app tech guy. He will submit a ticket to Glu and he said we should get a reply within 48 hours. The replay may be "We need more time to look into this", but it is a start.
Thanks, 2far and Tod. I will let you know the results, if and when there are any.
Thank you Roland, it is a start and just maybe the one we need!
The issue discussed in the mayday call to Amazon was about the lost gold and the fact that Glu's late reply to my ticket suggested that Amazon should just refund my money. It wasn't Amazon's fault that the gold went missing, it was some kind of glitch in the game.
I did mention the glu wallet to the app tech guy. He said we should concentrate on one issue at a time in this ticket, or words to that affect.
The issue discussed in the mayday call to Amazon was about the lost gold and the fact that Glu's late reply to my ticket suggested that Amazon should just refund my money. It wasn't Amazon's fault that the gold went missing, it was some kind of glitch in the game.
I did mention the glu wallet to the app tech guy. He said we should concentrate on one issue at a time in this ticket, or words to that affect.
Amazon called me again this weekend and left me a message to the affect of there has been no update - thank you for calling Amazon. They are really great - but Glu needs to get in the game!
My coins disappeared. I was at level 72. Deer Hunter 2014 and then everything reset to level 64. I have no coins and when I try and get them they do not register. Samsung Note 3. Help. Anyone? Beuler, Beuler, Beuler.......
My coins disappeared. I was at level 72. Deer Hunter 2014 and then everything reset to level 64. I have no coins and when I try and get them they do not register. Samsung Note 3. Help. Anyone? Beuler, Beuler, Beuler.......[/QUOTE]
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now they say be 5 days before a response
Sorry to burst your bubble T.F., but they probably wouldn't add the gwallet with a "small" update like R13, they would more than likely only do it for binary updates (app store updates). If it isn't added by a 2.4 update (if there will be one), the Kindle won't see the gwallet ever, unless the could implement it into a Dinos update.
I called Amazon -make sure you ask for the game support area. I am from the Midcoast
Thanks, 2far and Tod. I will let you know the results, if and when there are any.
The issue discussed in the mayday call to Amazon was about the lost gold and the fact that Glu's late reply to my ticket suggested that Amazon should just refund my money. It wasn't Amazon's fault that the gold went missing, it was some kind of glitch in the game.
I did mention the glu wallet to the app tech guy. He said we should concentrate on one issue at a time in this ticket, or words to that affect.
Amazon called me again this weekend and left me a message to the affect of there has been no update - thank you for calling Amazon. They are really great - but Glu needs to get in the game!
Not the place - ***