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costanzacostanza Registered Users, Member 2 Posts
Respond to your customers emails and not 3:30 AM in the in game chat when they aren’t notified of the chat. 

Comments

  • victorvictoriavictorvictoria Registered Users, Administrator, Moderators, Member, Moderator 10 Posts
    Hello Costanza - If you're referring to a customer support ticket, you can find your support ticket and all customer experience agent replies under your in-game Settings (scroll down to the button "Customer Care"). Customer support will not use in-game chat to communicate.

    If you're talking about your Inbox News, please note those are announcements made by the developers.

    Let me know if you have any other questions!
  • CanadaCubsCanadaCubs Registered Users, Member 1,235 Posts
    Was Alex replaced by an AI chat bot?
    "If you can't beat them, report them"
  • toddgurley30toddgurley30 Registered Users, Member 252 Posts
    I think it is Issac from the Orville show.
  • KenGarUnitKenGarUnit Registered Users, Member 1 Posts
    I have a suggestion.  Update everyone on why the game isn't working and refund the money people spent on chances at resources and players that were supposed to last up to 2 weeks and didn't even last 1 full week.
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