My games was freezing

d1n143

These what happen I played then after floor clear my phone suddenly turn off then I open again to play EW2 I was surprised because my games automatically when to undead spire floor 1 it seem like you newly open the games and it has an authomatic instructions to be follow I did it when floor is cleared the authomatic instruction was there to upgrade weapon but it is freezing now I can't play anymore. But thanks since my level was the same, weapons and all gear. To glu support please help since I play it everyday.