Congratulation glu you FAILED again, what a surprise!!!

chrilion1@gmail.com

This is from my ticket:

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Well like i said i want

Chrilion (Old char with 42 Warrior & 28 Mage) <--- Original

to overwrite

Chrilion1 ( New char with a random monk ) <-- New

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Would anybody want to guess what they did? anybody? no are you sure?

chrilion1@gmail.com

Update from GLU:

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Dear Christian:

We have completed the profile data transfer. You should be playing now on your new character.

Thanks again for your patience.

Regards
Glu Customer Care

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So does anybody what to guess if they confirmed that they actually fixed the issue before informing me if the issue was fixed?