Over the course of the last five years, Racing Rivals has grown into one of the most hardcore racing games in the world. This loyal community has spent countless hours competing in millions of races in “winner take all” fashion – all in the name of Turf Wars and pink slips.

However, all good things must come to an end… After spending time evaluating Rivals and its future – we’ve decided that it’s time to move on. Simply put, the revenue generated from Racing Rivals unfortunately no longer covers the cost of operations. This was not an easy decision to make.

On March 31st, 2019 – Rivals will be racing off into the sunset, and will be permanently shut down. Current players have until this date to utilize any accumulated virtual currency. We’ll be offering some massive reductions in the cost of crates, installs and repairs in addition to a reduction on timers as you race your way into the history books. Effective immediately, no new in-app purchases will be permitted.

In closing, a resounding and sincere THANK YOU to our extremely driven fans for your loyalty and dedication over the years – we hope you’ve enjoyed playing Racing Rivals as much as we’ve enjoyed creating it.
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Account No Longer Synced

TOR NitroTOR Nitro Registered Users 5 Posts
Hello, I've encountered an error while trying to move an account from Android ( Account 1) to IOS ( Account 2) (The IOS account was logged out.) While signing into the Facebook account, from the android onto the iPhone, it showed that the account from the iPhone was synced onto the Android Facebook. After I saw this happen, I went onto the Android and logged in with it's original Facebook only for it to also be synced with the IOS account. So I now have Two Facebook accounts linked onto one RR account and another RR account that I can't get access to because it doesn't have a Facebook synced to it. I am asking you guys/gals, what do I have to do to have that lost account re-synced? I submitted a ticket on June 19 but it either didn't go through, even though it said thank you for submitting, or no response was given. After waiting a month, I would like to know what I would have to do now?

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    Josh A Tx TruckrJosh A Tx Truckr Registered Users 66 Posts
    You have to place your pointer finger in your eye socket repeatedly poking your eye because although mine hasn't been as long as yours, I've gotten a response and still have not been reconnected.

    An admin is going to get on here though and tell you to submit a ticket with ios name(not email) must have a new account to recover over top of so they will ask for new account name. Then they will ask for old account name. If its the android account you are trying to recover, then the only thing that's different is you Google play name(again not email). Then you will have to wait even longer... #myeyeisstartingtohurt
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    [RR] Ryyst[RR] Ryyst Registered Users, Moderators 3,814 Posts
    Stop poking your eye
    IGN: The Real {RR} Ryyst
    Soon to be Ex-Carbonated Community Manager

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    TOR NitroTOR Nitro Registered Users 5 Posts
    Thanks for your replies.

    I received a message from support and it says "We're sorry to hear you are having issues with your Racing Rivals account. We were unable to find the account username TOR Apex."

    (This was the account I created to be replaced, but it says it can't be found.)

    It's asking me to provide the following information again.

    Google Play Name (Not the email address):
    or Facebook login email:
    Racer Account on that Account (This will be replaced):
    Racer Account you need restored:

    Am I suppose to resend that information?
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    [RR] Sage[RR] Sage Moderators 556 Posts
    There is no racer named TOR Apex (though tons named motor apex with a number). In order to assist you in recovering an account we have to be able to find the new account (that is associated with something such as Google Play or Game Center) and find the account you are trying to recover. Obviously the easy way is if you give us the racer names. If we can't find them we cannot move anything to help you.
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    TOR NitroTOR Nitro Registered Users 5 Posts
    I guess i'm not suppose to edit the name of the racer or else it can't be found.

    Should I make another account without editing the name and then submit another ticket?
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    [RR] Sage[RR] Sage Moderators 556 Posts
    Spelling counts. If there is an extra space or missing the space or you used any numbers in place of letters or something we will not be able to find it. It doesn't matter if you choose a name instead of taking the default names.
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    TOR NitroTOR Nitro Registered Users 5 Posts
    I created a new one. SPARK GEAR 385

    Am I suppose to submit another ticket now?

    When I put the name of the Google Play account, am I suppose to put the name that pops up when I open up the game?

    Thanks for taking the time to reply.
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    [RR] Sage[RR] Sage Moderators 556 Posts
    I believe I found most of the accounts. I found one linked to a Google Play so you can recover that by using Google play (instead of Facebook) on your Android device to recover it. Another has a Game Center so again you can use the Game Center to recover that account on iOS. The new Spark Gear is also associated with a Google play so recoverable that way. You originally mentioned 3 accounts(before spark gear) so I am missing one. Make sure on your email you give us the racer name, FB ID and Google Play name for the account you are trying to play on iOS. We should be able to fix it for you.
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    TOR NitroTOR Nitro Registered Users 5 Posts
    The 3 accounts were
    TOR Akex (IOS)- It has two FB accounts synced to it.
    TOR Nitro (Android)- No access to it at all.
    TOR Apex (Android)- Account created so it can be replaced.

    (Spark Gear (Android)- Created because TOR Apex wasn't found.)

    TOR Akex (No need to change anything on this account) is connected to both its proper FB account and TOR Nitro's FB account.
    I have no access to TOR Nitro, which is the account i'm trying to restore.
    TOR Apex is the account that I intended to replace in order to get Nitro back.

    Those are the three accounts that I mentioned.

    I sent an email trying to get TOR Nitro synced to Spark Gear's Google play account. Hopefully it gets through.
    The IOS account doesn't need anything done to it other than removing one of the FB that's connected to it, but I'd rather get that done one on one or not at all.

    You've been a good help, thanks.
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    RidgerootRidgeroot Registered Users 1 Posts
    I NEED TO RECOVER MINE TOO. A SPECIALIST WAS HELPING ME AND HE TOLD ME THAT NOW I CAN LOG IN TO MY OLD ACCOUNT AND EVERYTHING WAS MERGED THAT I HAVE TO BE SURE TO LOG IN TO MY GOOGLE PLAY ACCOUNT AND ALL MY CARS WHERE GOING TO BE IN ONE PLACE... I LOGGED BACK IN INTO THE OLD ACCOUNT AND IT WAS EMPTY WITH ONLY 1 CAR AND I LOST ALL THE CARS OF MY NEW ACCOUNT :'( PLEASE HELP ME OUT... OLD RACER ACCOUNT WAS RIDGEROOT AND NEW ONE WITH GOOGLE PLAY IS GREENWORLD. GOOGLE PLAY NAME IS ERIC M please help
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    Arman Tha DonArman Tha Don Registered Users 5 Posts
    I am having a issue with my account.
    Username: Arman Tha Don
    It keeps saying either can't google play. Or there is a issue with internet connection
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    Yohannarodriguez13Yohannarodriguez13 Registered Users 1 Posts
    I need to recover my old account please I accidentally deleted my app !!! My new account is duke princess please contact me back!!
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    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    Please try to not reply to super old threads.

    Please submit a ticket to support using the "?" button with the following:

    Game Center Nickname (Not the email address):
    Racer Account on that Game Center (This will be replaced):
    Racer Account you need restored:


    If you do not have a Racer associated with Game Center please follow these steps:

    1. Close down the Racing Rivals App completely. (Home key twice and swipe app upwards)
    2. Create a login or Log on to Apple's Game Center (You can do this through your iDevice's "Settings").
    3. Relaunch Racing Rivals.
    4. Create a new Racer (Load User). (This may also pull up a racer if that Game Center already has one, if it does skip to the end)
    5. If needs be, go through the tutorial, then create a racer name.
    6. Close down Racing Rivals again. (Home key twice and swipe app upwards)
    7. Tap Contact us and send a message with the following:

    Game Center Nickname (Not the email address):
    Racer Account on that Game Center (This will be replaced):
    Racer Account you need restored:


    or for android:

    Please submit a ticket to support including the following:

    Google Play Name (Not the email address):
    or Facebook login email:
    Racer Account on that Account (This will be replaced):
    Racer Account you need restored:

    If you do not have a Racer associated with Google Play please follow these steps:

    1. Close down the Racing Rivals App completely.
    2. Create a login or Log on to Google Play Account or Facebook account
    3. Relaunch Racing Rivals.
    4. Create a new Racer (Load User).
    5. If needs be, go through the tutorial, then create a racer name.
    6. Close down Racing Rivals again.
    7. Tap contact us and send a message with the following:

    Google Play Name (Not the email address):
    Racer Account on that Account (This will be replaced):
    Racer Account you need restored:


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    Andres26BAndres26B Registered Users 1 Posts
    Hello, I had an account with my google play account and now every time I try to access the account it tries to make a new. So the game starts from the beginning introducing me to the game. Is there anything I can do to recover my account. If there is a way to recover the progress. The name of the player in Racing Rivals is Andres26B is there anyway to put the progress done in another account?

    Thanks.
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    [RR] Sparkle[RR] Sparkle Moderators 1,805 Posts
    Please see the reply a couple posts above, it has instructions.
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    [RR] PhoenixX[RR] PhoenixX Moderators 1,575 Posts
    Also, you can always contact support for assistance with an account recovery by pressing the "?" in game. :D
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    muffsuckermuffsucker Registered Users 20 Posts
    I had to reinstalled game when i tryed to login with google play id and facebook my accou t gone. Name was muffsucker. Please help i nust bought gems and everything.
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    [RR] PhoenixX[RR] PhoenixX Moderators 1,575 Posts
    Contact support with the "?" in game...
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