Same here, 1/3 loading screen to the right and 2/3 "The server is temporarily down for maintenance, come back soon."
PS: the text could be selected and copied. How strange.
Yes, my game is the same way. E/4 of the screen says down for maintenance, etc .... It never loads. I have spent nearly $200.00 in in app purchases. This needs to be fixed. (Levi1960).
Same here, 1/3 loading screen to the right and 2/3 "The server is temporarily down for maintenance, come back soon."
PS: the text could be selected and copied. How strange.
Same here. Does anyone tryed to erase and reinstall the game?
They released an update a couple hours ago, it was buggy and not up very long at all. After realizing something wasn't right, server was back down for maintenance yet again
Same here. Does anyone tryed to erase and reinstall the game?
Be careful if you want to do that. According to the support, you should install another glu game to force the data to be saved to iCloud before you uninstall this EW3. Then re-install and your data would be recovered.
Be careful if you want to do that. According to the support, you should install another glu game to force the data to be saved to iCloud before you uninstall this EW3. Then re-install and your data would be recovered.
Yes, my game is the same way. E/4 of the screen says down for maintenance, etc .... It never loads. I have spent nearly $200.00 in in app purchases. This needs to be fixed. (Levi1960).
Wow so people actually spend real money in these games? If I get stuck and have to spend money, i would just play another game.
Same here and I deleted the app and needs for it to be restored and lost everything glu admin please resolved quickly I just bought 20 dollars in gems too 😩😩
Same here and I deleted the app and needs for it to be restored and lost everything glu admin please resolved quickly I just bought 20 dollars in gems too ����
Hope this helps, Pocketq10:
"If you have any questions regarding your account currency or your purchases or anything related to a transaction on your account:
You are required to submit a ticket to our Customer Care team and address the issue via email here: http://glumobile.custhelp.com/app/ask No such private and personal matters will be allowed on the open forum.
Thank you for your understanding and cooperation."
As DFresch said, if you have account recovery issues, please send a ticket to Customer Care. We have the ability to restore accounts, but we cannot do so until the problems are fixed and the servers are back up. No current ETA on that, but everyone in the office is working on it!
Comments
My using IOS...
faster fix up Glu....
PS: the text could be selected and copied. How strange.
Same here. Does anyone tryed to erase and reinstall the game?
It would be great if one of the admins tells howlong this downtime would take
here's a picture
But I won't try this unless it's proved.
Thanks, I didnt know about that...
Wow so people actually spend real money in these games? If I get stuck and have to spend money, i would just play another game.
Hope this helps, Pocketq10:
"If you have any questions regarding your account currency or your purchases or anything related to a transaction on your account:
You are required to submit a ticket to our Customer Care team and address the issue via email here: http://glumobile.custhelp.com/app/ask No such private and personal matters will be allowed on the open forum.
Thank you for your understanding and cooperation."
If you need to submit a support ticket, due so here: http://glumobile.custhelp.com/app/ask