Well I just had this happen to me. I have really started playing this heavily the last few days and this reset sent me so far back it would take me so many hours of grinding and energy waiting to get back, I simply cannot find the motivation to even start the game. I was in-game mid hunt when a message popped up with 2 buttons right as I was clicking the scope button. The left button cover the scope button, and before I could even read the message the button was clicked and the game restarted.
When I restarted it put me back in region 7 with region 7 rifle not even fully upgraded and $400,000. This is so far back it just makes me sick... many hours of game play back at this point I was saving for region 11 rifle. I grinded so many hours to get it, then I fully upgraded region 11 rifle with even more hours of grinding and waiting 30 minutes each upgrade. Made it up to region 12, and started grinding again for region 14 rifle ($1.6m). As of this morning, until an hour ago (October 29th, 1:00 PM EST) I was at region 12 with a fully upgrade region 11 rifle and ($1.5m)
Please tell me you can fix this, otherwise I simply cannot find the motivation to load the game up.
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What device type are you playing on?
I just sent you a private message. Please check your inbox.
Thanks!
I had a few additional questions on what the issue was:
Please submit a help desk ticket to our customer support team by selecting 'Contact Us'
https://glumobile.helpshift.com/a/deer-hunter-2014/
Thanks!
"(Customer Care) | October 30, 2014 | 17:48 -0400
Hello,
Thanks for your message. We found 2 tickets for this issue submitted. the other ticket from within the app is the best way to get support, we will assign a rep to assist you and will be closing this ticket. there is no need to respond to this message. thank you."
I was told to go into "sdcard0/Android/data/com.glu.android.gwallet" and delete "com.glu.android.gwallet", however I don't have a folder named that there. I found another folder "com.glu.android.deerhunter2" so I deleted that. When I start the game up now I have a error connecting to cloud service.
http://ggnbb.glu.com/showthread.php?118239-another-cloud-sync-victim&p=230598#post230598