purchasing

Malito63rd · September 2017

I purchased $10.00 of glu credits that I never recieved in my account. I want my account reimburst with the money I spent or given the 200 glu credits I payed for.

[RR] Sage · September 2017

Be sure to send in a ticket and we can look into it for you.

BRYAN0326 · November 2017

I buy a package of 20 dollars of gems and I haven’t received yet and also complete the gillete survey for 3171 gems and I haven’t received any of them pls fix it soon cuz I need to buy the Halloween crates my account BRYAN 0326

[RR] Sage · November 2017

You can find the steps to check on your survey here: https://glumobile.helpshift.com/a/racing-rivals/?p=web&s=billing&f=i-didn-t-get-my-payout-from-the-activity-i-completed-via-your-offer-wall&l=en

As for the purchased package simply create a ticket in game and attach a screenshot of the app store receipt so we can look into what happened to it.

purchasing

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