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Now Kollections

snw1118snw1118 Registered Users 2 Posts
edited December 2017 in Customer Care
Hey, I've been having an issue on my Amazon fire where it won't let me pay for the now kollections of join the VIP. How can I get help?

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    [RR] Sage[RR] Sage Administrator, Moderators 1,127 Posts
    Submit a ticket through the game and we can look into it for you.
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    snw1118snw1118 Registered Users 2 Posts
    I'm still waiting on a response from a screenshot
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    [RR] Sage[RR] Sage Administrator, Moderators 1,127 Posts
    Our goal turn around time on tickets is 2 days. We just had a big launch but we are within goal for most of our games at the moment.
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    crprena15crprena15 Registered Users, Member 1 Posts
    I won k stars in the kollections game but I didn't get them, how do I get them?
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    [RR] Sage[RR] Sage Administrator, Moderators 1,127 Posts
    Submit a ticket through the app and we should be able to see what happened.
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