Can be a number of things. If you are bouncing between WiFi and reg service and your service is poor, it can cause a suspension. If you collect a reward to quickly sometimes it suspends you. They just want to make sure your not glitching or trying to glitch. A lot of people use to glitch before they put in a patch. I would write customer service and see if they could help. tapsportsfeedback@glu.com Try this email. Good luck
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