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GluAdmin

GluAdmin

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GluAdmin
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  • Hardknoxxxx
    AS EVERY SINGLE PLAYER WHO HAS THIS GAME KNOWS THAT IT SAYS IN THE MAIN SETTINGS PAGE THAT YOU CAN BACK UP YOUR GAME FOR A 1 TIME TRANSFER TO ANOTHER DEVISE. THIS PROCESS TOOK ME 2 WEEKS TO GET DONE THROUGH THE WORST CUSTOMER SERVICE DEPARTMENT I HAVE EVERY DEALT WITH LITERALLY IN MY ENTIRE LIFE. (I AM 37)

    HERE IS MY EXP:

    SO I WENT TO WHERE IT CLEARLY STATES (LOG IN TO EXISTING ACCOUNT) IN SETTINGS MAIN PAGE. CAME UP INVALID. MAKES NO SENSE I HAVE IT BACKED UP AND IT CLEARLY SAYS IN MAIN SETTINGS PAGE THAT I CAN DO THIS AND GAME HAS THE OPTION ON THE BAR TO SIGN IN TO EXISTING SO..... REALLY MAKES NO SENSE FIGURE SEND IN A TICKET.

    TICKET GOES IN AND AFTER ABOUT 5 DAYS I GET A RESPONSE THAT THEY CANNOT. NEW POLICY ONE GAME ONE DEVICE PERIOD NO TRANSFERS.

    SO OBVIOUSLY I AM UPSET SEND IN ANOTHER TICKET AND GUESS WHAT ANOTHER 4 DAYS OF WAITING TO GET ANOTHER RESPONSE OF THE EXACT SAME

    NOW WE ARE AT 9 DAYS SO FAR.. I WAS IN A TOP 5 DAILY CLUB (EVERYONE READING THIS KNOWS HOW IMPORTANT THAT IS AS WELL AS HOW DAYS OF INACTIVE WILL GET YOU KICKED) CLUB KICKED ME OUT. NOW 9 DAYS CANNOT PLAY NO REWARDS NO DAILY ANYTHING. I HAVE ALSO SPENT MONEY ON A STADIUM AND I CANNOT COLLECT. (MY STADIUM IS ALSO UPGRADED FROM SPENDING GOLD)

    SO DAY 9 SEND IN ANOTHER TICK THIS ONE WITH A SCREEN SHOT(SCREEN SHOT ATTACHED) OF A (VIP)GAMER I AM FRIENDS WITH ASKING SAME QUESTION FROM ME AS HE IS IN DISBELEIF OF WHAT HAS BEEN HAPPENING TO ME GUESS WHAT ANOTHER 5 DAYS FOR AN ANSWER

    WHEN I ASKED FOR SOMEKIND OF COMPENSATION AS IS NOT MY FAULT I COULDNT PLAY AND HAVE LOST ALOT OF REWARDS THEY JUST SAY THEY ARE HAPPY I HAVE MY ACCOUNT BACK AND TO HAVE A NICE DAY.

    REALLY YOU HELD MY ACCOUNT HOSTAGE FOR WEEKS WHEN A (vip) GAMER COULD HAVE HAD DONE IN A DAY AND THEN OFFER NO KIND OF COMPENSATION OF ANY KIND.
    IT IS INSULTING THAT I SPENT MONEY ON A VIDEO GAME MAYBE NOT ENOUGH TO BE VIP YET BUT ENOUGH THAT I DEMAND TO BE TREATED FAIRLY AND THIS IS NOT FAIR.

    I ASK EVERY GAMER WHO SEES THIS TO RE-POST, TWEET,PUT ON FACEBOOK. TELL EVERYONE IN YOUR CLUB AND EVERYONE YOU KNOW WHO PLAYS MY STORY AS I AM GOING TO.

    NO ONE WOULD EXCEPT THIS KIND OF SERVICE IN THE REAL WORLD AND WE DON'T HAVE TO TAKE IT HERE!!!
    April 26
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