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Kendall and Kylie

Marcy0930Marcy0930 Registered Users 2 Posts
My money is gone!!!!!!

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    lisa303030lisa303030 Registered Users 6 Posts
    did you do the latest update? I did and this happened to me and dropped me from level 24 to 21
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    KalindaKingKalindaKing Moderators 5,602 Posts
    Marcy0930 wrote: »
    My money is gone!!!!!!

    Send me a private message with your ID and platform so I can look at your game.

    To get your ID:

    1.) Open the Options Menu by tapping the threelines on the top-left of the main game screen.
    2.) Tap the 'help' button to open the Help Page
    3.) Your ID is listed in the middle of the HelpPage
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
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    lisa303030lisa303030 Registered Users 6 Posts
    this is my ID number, I lost money, jewels, and levels and by platform do you mean ios, or facebook? if so I play on my iphone with ios 10.1.1
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    kokokokonutkokokokonut Moderators 29,115 Posts
    Hi Lisa, I edited your post and took out your ID number. You should never post your ID online or give it to anyone other than glu personnel in private.

    I'm sorry this happened. Please follow Kalinda's advice and
    Send her a PM with your ID number and game platform.

    Hope this is resolved for all of you swiftly
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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