The only thing I can think of is closing down the game so it no longer runs in the background, then relaunching. If no luck then contact Support. Tbh the genie outfit isn't all that anyway
Hmm it's either you didn't get in time or the most likely: It's glitched -.- You could contact Support where they may compensate you for the missing outfit.
Something kinda funny, when I changed out of the Genie costume my avatar was almost naked! All it had on were sheer panties and bra that I've never seen before and even the hair on its head disappeared! Completely bald but still wearing earrings. No shoes either. It has since restored but it was funny to see at the time! Lol. 😊
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