Are you still having this problem? A number of people have solved this by buying a small pack of KStars, this forever removes the ads from the game. It is probably the easiest quickest fix. Otherwise, you can fill out a Customer Care ticket, just know that there is a bit of a wait, they are backlogged but they will get to you. I had this issue, my game was constantly crashing, and I didn't think it would last. I bought the star pack (I got the middle, almost enough for the jet) my game
Here is the link for customer care, I hope your problem gets resolved. I can't imagine not being able to play. I also can't describe the relief I felt when finally that android could play without crashing.
In fact, I loved the way the game flowed smoothly so much, that I went and bought stars for the other two games that had no problems taking the ads. It was that much of a game changer. Imagine watching a movie on network tv with commercials. Now think of Netflix - no interruptions. I must warn you, playing without the ads is more addicting and will make you rise to the top through endless grinding, but you have to put it down once in a while. Both you and the game have to recharge sometime. lol.
Good luck and let us know.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
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Here is the link for customer care, I hope your problem gets resolved. I can't imagine not being able to play. I also can't describe the relief I felt when finally that android could play without crashing.
In fact, I loved the way the game flowed smoothly so much, that I went and bought stars for the other two games that had no problems taking the ads. It was that much of a game changer. Imagine watching a movie on network tv with commercials. Now think of Netflix - no interruptions. I must warn you, playing without the ads is more addicting and will make you rise to the top through endless grinding, but you have to put it down once in a while. Both you and the game have to recharge sometime. lol.
Good luck and let us know.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda