SOMEONE HELP ME! I was playing the game and all of a sudden the game crashed and when I went to open it it started me over!!! WHAT THE HELL?? I was married and had 20M fans and I almost got to the top of the couples list and everything is gone now. Please someone help me is there any way I can get my character and everything back, I really don't want to start again. Glu support or whoever is in charge of all of this please please help me.
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eta: and I realize you're upset, but please don't start multiple threads after 5 minutes. When you post it tells you your post is moderated and will have to be approved.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
But please, you can submit a ticket to customer care, tell them exactly what happened and ask if they can help restore your purchases. And to make sure you're saving to the cloud, You set it to save on your device. Go to Settings to Back Up and Restore, and tell your device to back up to the Google Play servers.
I'm really sorry this happened.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
And.......this won't help your lost game but do it for the new KK:H and your K&K games, but EVERYONE READING THIS should open their games, KK:H and K&K, go to options/ Help/ and copy your Game IDs. I have mine saved in all 3 of my devices, and in my laptop too. If you are ever unable to get into your game.....you can't contact help from the game, but if you have the ID # you can submit a Ticket from the Glu Forum site. But, if you can't give them your id, they can't get into your game. It's like the back door key to you game.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
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