HELPPPPPPPPPPPPPPPP!!!!!!!

shannon25

Anyone else not receive the “special outfit” containing the black sparkle dress and silver handheld bag after submitting their email for the newsletter? I’ve contacted GLU several times, have submitted multiple screenshots to prove I did not receive the outfit and they eventually just kept closing out my “ticket” because I told them they need to compensate me for not receiving the outfit. Please tell me someone has a solution because I’ve been playing this game for YEARS!!!! And I’ve never had this problem but I’m am so pissed off that they aren’t even trying to help. They keep saying “it’s been added to my wardrobe” but it has not!!! I’ve waited weeks!!!!! I can provide allllll screenshots of messages between glu and I and also screenshots of my entire wardrobe to show I have not received it. 

woahbabesursotoxic

Maybe contact Kalinda or Eggs? Koko may know how to help