Is there anyway I can get my items back?!

pristinepersonpristineperson Registered Users, Member 2,431 Posts
edited May 2020 in KKH FAQ & Support
I had the same account on kkh a year ago and for some reason my diamond contest items were transferred but yet none of the contest items were same with the fashion goals outfits that I bought, I know it’s to late but is there anyway I can get them back, I used the same account but my phone had an accident and I decided to buy I new phone but none of the stuff I purchase or earned except for the diamond contest items weren’t transferred?
when I had started on the new phone I got the thing saying is this you and I clicked it but none of my things I had were there, i didn’t know who to contact mainly because I never knew much about glu a year ago.
this was one of the outfits I bought
ps I don’t think a refund is even possible since I had bought it on gift card? And it was on different device.
✨Priscilla✨
🌈Never contacting support again🌈

Comments

  • samaaanthaaasamaaanthaaa Registered Users, Member 973 Posts
    You need to restore special purchases in the star store
  • pristinepersonpristineperson Registered Users, Member 2,431 Posts
    You need to restore special purchases in the star store
    What happens when I do that, I always thought it would refund all your daily outfits that you bought
    ✨Priscilla✨
    🌈Never contacting support again🌈
  • pristinepersonpristineperson Registered Users, Member 2,431 Posts
    You need to restore special purchases in the star store
    Well I just tried doing it and all it did was complete one of my celebrity perks but still none of the clothing items
    ✨Priscilla✨
    🌈Never contacting support again🌈
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