help transferring current kkh game to new phone?

jm323

hi, i just got a new phone (ios) and i want to make sure i have everything backed up, etc. so i don't have a problem transferring it to my new phone. can anyone tell me the steps i should take before i make the move? i don't want to lose all of my progress, items, etc. 

thank you!

luvs2gruuv

i personally was having a hard time yesterday with getting my current game on my tablet.  Google play wasn't showing a save and facebook kept wanting to pull a save from October!  I finally changed my password to facebook and shared a photo from the photo booth to facebook.  It finally showed the current save. I'm not sure if it was one or both of those actions that helped... I hope that helps you.

kokokokonut

That is an awesome way to trigger a FB save.  Thanks @luvs2gruuv 

@jm323 you should go to the FAQ Help pages here, those are instructions for transfer from iOS to an new ios, but players will also find instructions for Android to Android and ios to android in that section. 

Good luck, and post again if you're still having trouble. 

jm323

thanks @kokokokonut!

also, i've never taken a photo in the photo booth before, i guess i'm weird haha. so i should definitely do that before the transfer just as an extra backup?

edited to say nevermind, took a photo & how fun haha