Hi. Android players are having some major issues since the last update. These include contacts disappearing, gifts being sent and paid for but not received, and the larger issue of people losing their whole games.
Please feel free, and be encouraged to post here,
List your Operating system
Device
Level
And what your issues are.
Again.....at this time it's for Android Google players only. Thanks for your help, and if you don't feel like positng here, and want to go straight into Customer Care instead, please fo here
http://ggnbb.glu.com/showthread.php?118762-If-you-are-experiencing-issues-in-KKH-PLEASE-READ and use the link to the contact form on that page. When you submit through this portal, you WILL receive automated response letting you know you're request has been received and you're in line for assistance.
The benefit to posting here instead, you may be contacted for personal attention, and your issue might be resolved faster.
Believe me, I'm sorry this is happening to you, and appreciate what you're going through. Let's try and address it here. ( I'm playing 2 Android games, and everytime I open the games, I get very nervous. I've been fine so far, but ....)
If you are having trouble DO NOT UNINSTALL THE GAME!🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
#RecollectionsMayVary
Comments
the last week i had the problem that to much ppl are now experiencing the game restart
i not found any solution on the web, until i tried to install the previous upgrade to the last, so i could get it back my game
later i updated to the last version, and the game still running very good
i think this is a temporal solucion, while the problem get solved
Can you please post your:
List your Operating system
Device
Level
And what your issues are? Thanks for taking the time.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Charlie knew what was up month's ago.. wow!!
And, as far as transferring games, it wasn't until recently that Androids couldn't be transferred. i'll look it up, but it was probably Late June or July that I talked Reginaa through the switch and it worked. Anyway, closing this thread for the reason listed above.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda