I havent played for almost a week and now that i tried to play my game is gone i mean. The game loads and takes to make a new character so i can start on the beginning of the entire game. I put real money in this game n now whatever i used the stars for is gone all my game process is gone. I start playing a free offer for 30 stars n now everything is erased. Someone please do something
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What is your platform/OS
Device
You should submit an in game Customer Care request, through Options on the upper top Left of your game screen. I think they're are detailed instructions on how to do that around here somewhere. You should look around if ou need help. Hmmm, the instructions might be in the baby glitch thread. Let me know if you need help.
So sorry this happened.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
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It upset and frustrated me too, this is my third time of trying to play again and I'm hoping it wont happen, however seeing your post makes me think it probably will.
Is there no way to fix this glitch for facebook users on computer?
It's far from a baby glitch when you are an A list celeb in the game and when you re-enter suddenly it's brought you back to the customize screen and you know you've lost all your data.
Please address this issue and fix it Glu
Very sorry that this happened to you, and sorry if I've offended anyone but Glu is trying as hard as they can.
In this situation, I would try to sit tight after sending in the request for Customer Care. They're working on a lot of things now, the popularity of the game swells the number of players, and Glu has that many more people's issues to work on. If you had to restart your game, please contact Glu. Go to the top left of your game screen to Options then Help/Glu Support/Contact Us.
Please tell them your game reset, you had to start over and you spent X amount of Dollars in the game.
Then start your game, and then Glu will respond. They'll restore your purchases and then some, and offer a sincere apology. They go the distance in trying to help. They've made the game available to just about everyone, iphone, Android, Mac, FB, Kindle.....they're trying to be fair, and when the game makes us start over, they truly try to make things better. So please submit the care ticket, and if it's already been sent, then hang in there, play the new game, and know that help is on the way.
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda