game crashing after Karl's update

choco · November 2015

after lastest update today , my game crashed at loading page, i wonder if the 4.1version updating happening again!

kokokokonut · November 2015

Hi. I'm very sorry this is happening. Please list your

Platform
OS Version
Device
Level in game
Gender in game

brief description of problem.

Naturally, try clearing cache if that's an option, and we'll notify Glu about this. Anyone else crashing..please list the info here, and thanks for your patience. Also, please do a search for crashing issues and maybe there is some helpful advice that can help.

last st week my Android wouldn't load, kept crashing on the opening screen. I cleared cache, rebooted, and after about an hour it started working. So if you're Android, try that while we wait for Glu assistance.

choco · November 2015

koko , i just clear cache and reboot device, will wait to see if this can fix the problem.
Platform Andriod
OS Version 4.1.1
Device padfone2
Level in game 32 ( maybe ?)
Gender in game Female

brief description of problem.
finished Kendall bd party, then download 4.3v update, game crashing at loading page

kokokokonut · November 2015

Thanks. I've just found Trufflebutter has the same problem. I asked her to post here, and I'll notify Glu about this right away. Again, very sorry this is happening.

trufflebutter · November 2015

Platform Andriod
OS Version 4.2.2
Device Huawei Ascend something
Level in game 35 or 34
Gender in game Female

Game keeps crashing on the loading screen

trufflebutter · November 2015

Hope it will be fixed soon .. I dont want to miss another weekend event stuff like this with the 5star event..

Cherrey · November 2015

Same problem

Platform: Android
OS Version: 4.3
Device: Samsung Galaxy S3
Level: 31
Gender in Game: Female

Brief description of the problem: Game crashes on loading screen after the Karl update.

trufflebutter · November 2015

Nevermind my game works now i just restarted my phone and i launched my game after one hour and now it works .. Yay

.. Try the same .. Good luck to everybody with this issue hope its fixed soon

Cherrey · November 2015

Mine works aswell and I didn't do anything. That's strange

But yay I'm happy again!! See you again next week in a another crash thread when a new issue pops up!

kokokokonut · November 2015

choco wrote: »

koko , i just clear cache and reboot device, will wait to see if this can fix the problem.
Platform Andriod
OS Version 4.1.1
Device padfone2
Level in game 32 ( maybe ?)
Gender in game Female

brief description of problem.
finished Kendall bd party, then download 4.3v update, game crashing at loading page

Choco are you good now as well?

Closing the thread because it's been resolved. If you're experiencing issues in the Karl update, post your details in this thread for further assistance.

game crashing after Karl's update

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