Was at level 25/26 with one star away to finish karls white rose photo shoot on my android phone game, went by the name Isabella Peyton......the phone is a samsung galaxy core .......had just reached top 100 with pretty good glam too....can this possibly be fixed PLEASE????
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And you should probably send a ticket in through in-game support.
Hi. I just have to be perfectly clear. You lost your game data, and now you are set back to a brand new game, or you lost event progress but your game is intact?
And, have you been saving to the Google Play Servers? Before we go further, I need to understand what happened, and what we're talking about.
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Starting with version 4.1.0 Kim Kardashian:Hollywood can be transferred to a new Android device.
To achieve a smooth transfer from your old device to your new one:
Before you start, please make sure that you have updated your Google Pay Services and Google Play Games apps to the most recent version, on both devices.
It is best to make sure your game progress is copied to the servers before you install the game on your new device.
1.) (on device 1) Make sure you're signed-in to Google Play, outside the game.
2.) (on device 1) Play the game for a bit on the current version you have.. Do one or two random projects from Simon (not the story ones, but the generic ones). This will ensure that your save file is current in Google Play.
3.) (on device 1) visit the Google Play store, look up Kim Kardashian:Hollywood and update to the latest version of the game. you want to ensure you are playing at least v4.1.0 or later. The first time version 4.1.0 is run, it prompts you to allow connection to Google Play.
3.) (on device 1) Play on the updated version [4.1.0 or later] for a few minutes (to populate the cloud again with the latest save file).
4.) (on device 2) Install the latest version on your new device.
5.) (on device 2) Sign in to Google Play with the same account used on device 1.
6.) (on device 2) Launch the latest version of the game on your device.
7.) (on device 2) Your original save should now be loaded on the new device and you can continue play.
IMPORTANT NOTES:
- This feature is NOT meant for cross-device play! It was intended to allow you to port an old game to a new device.
- If you continue to play on your old device after transferring your game to the new device you may experience data loss.
- Please play on one device at a time and only delete the game from the old device after you're happy with its performance on the new device!
*********************ok, before we try and get you tech help now that the file systems are somewhat accessible. How tech are you? I stink. But I take my time and ask and ask till I understand.
I'd probably try and a) empty cache of the game (because you're down to zero currently) sign out of google play services, turn off the phone, Then open your phone sign into google Play services, all your google stuff, then go up to the play store and try and open the game from there. That seems like it would be benign and couldn't make things worse.
If you want, we can put out a plea for anyone with good Android experience and know how to offer suggestions, and I can try and look around for some expert advice.
Remember - if it's not attributed to glu, any tech suggestions I offer are just my own attempt to trick the game to behave, while not doing damage. in other words, you have to be comfortable with anything you try. So, think it over, I have to make my son's lunch, I'll be back in less than 5 minutes.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I play KK:H on Android! You can add me on Facebook to be friends in-game.
I play KK:H on Android! You can add me on Facebook to be friends in-game.
I play KK:H on Android! You can add me on Facebook to be friends in-game.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Yeah, sure! I enjoy playing with real players instead of NPCs
I play KK:H on Android! You can add me on Facebook to be friends in-game.
This is worth a shot. Naomi, all you need is to trigger that dialog box that gives you the option to choose from Device A and Device B. Have you uninstalled the app yet, or gone past the Kustomization?
If it was my device, I'd experiment a bit on my own. But then I can't offer such advice to others in fear of screwing things up even more. It actually varies from device and OS version too.
I play KK:H on Android! You can add me on Facebook to be friends in-game.
If you haven't gone back in yet, try again. I wish I had a screenshot of the little box that pops up asking which game data you want, fingers crossed here to.
Charlie, you're a genius. I forgot all about that.
Don't uninstall, just try to load/open again, and see if it offers you a choice between Device A and Device B, and it lists levels Kash, Stars and energy for each.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I play KK:H on Android! You can add me on Facebook to be friends in-game.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
You can read this,
Your phone is Android. You want to connect to people using Facebook or Google+. Some games have a problem connecting with friends when they're logged into Facebook in the game. I can't help with that, but I connect to people using Google+. What ever google ID you used to sign into Google Play, is the same id you use for Google+. Add other Google+ players to a circle.
You can find out more in Gifting and friends. Try reading through this thread.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda