UPDATE - iOS not loading, erratic meter & Other CHECK YOUR GAMES

kokokokonut · June 2016

Sometime shortly before 10 my iOS game wouldn't open. I kept getting the loading screen that looks like this.

[video]http://vid1318.photobucket.com/albums/t649/katkokonut/20160616_220249_zpsoasuiwbj.mp4[/video]

My Androids loaded with the event with no issue. THen my iOS started to open normally and the update meter started..then it sped up when it got to 100% and started jumping around like the video.

3 other posters said the same thing happened, for at least one, StephK111 (? Checking on spelling) it righted itself after about 20 minutes. Me, not so much.

it's 2:20, I gave it a 2 hour rest, and same thing.

iOS / 9.3.2 / iPad Pro ML0Q2LL/A / Level 47

I'm frantic at this point, and don't know what to do, or how to save my game.

If this is happening to you, please post your details. I'll also take suggestions etc. I am currently the polar opposite of my usual cheery cheerleading self, already trying to think of what I will do with my time if my game is gone.

I can't get the video to load any better than that link.

Please post

Platform / OS Version / Device / Level
the problem.

I feel sick.

Lii · June 2016

My IPad also does the crazy loading bar. I've tried restarting, just letting it be for a while etc. but to no avail

.

iOS / 9.3.2 / iPad Air / level 39

Linda1 · June 2016

I can't get my game to load either. The meter has been going crazy and I have tried everything. What is going on?

kokokokonut · June 2016

Hi. As soon as we know anything, I'll post it here. I don't know how to get the video of my meter posted. someone else want to take a crack at it? you can grab it here: [video]http://vid1318.photobucket.com/albums/t649/katkokonut/20160616_220249_zpsoasuiwbj.mp4[/video]

Mani86 · June 2016

Also got that crazy loading bar.

iOS / 9.3.2 / iPad Air / Level 40

Linda1 · June 2016

That is what my meter looks like too.

kokokokonut · June 2016

Well Linda1, welcome to the forum. Sorry you had to get here because of this, but when something like this glitch happens, we start a thread for it, fill it up with game details

Platform / OS Version / Device / Level in Game
Brief description of problem

Then we look here for updated info, solutions and advice, I think the positive thing in this, since it's not just one or two, I've seen reports of this from FB/Twitter/IG....so I'm hoping it's the first issue addressed when things start this morning. While you're here Linda, visit the event party thread linked in my signature. That's where we hang during the event, and share all kinds of excitement. Some complaining too, but it's fun. Hope to see you there, and nice to meet you.

Lii · June 2016

Just opened me game again and it loaded up normally and is working!

kokokokonut · June 2016

ok there is hope. I'll try again. nope not for me.

Lii · June 2016

kokokokonut wrote: »

ok there is hope. I'll try again. nope not for me.

Oh no. Well at least that means it can somehow be fixed without Glu actively pushing a fix, so it might work again even before their business hours start. And if it's not working by then I'm sure they'll fix it immediately, so only a couple more hours at the most!

Linda1 · June 2016

iOS/9.3.2/iPad Air/ level 39. Mine is still not working

kokokokonut · June 2016

I just read Nai's started up again. Mine did this yesterday, then loaded normally (I think) after about 20 minutes of on and off trying. now we're going up on 6 or more hours. At this point, I'm eager for Glu to come push it through for me.

Mani86 · June 2016

Mine is loading, really sloooow, but it's loading. Hopefully this means I'll get in to my game.

Edit: spoke too soon.. Now it's going from 99.4% to 100% over and over again.

Twiztidrose · June 2016

Mine was doing this too. But it finally loaded. But now i don't have an event??

Edit: just shut down and restarted iPad. Still no event.

Naimonster · June 2016

Mani, this happened to me too when I tried loading it on data, without wifi.

But now it's back to crazily loading.

iOS / 9.3.1 / iPad Air / Level 38 (I think, can't check, game not loading)

It happened to me 2 days ago, yesterday and now again. So total of 3 times. I noticed the previous 2 times I did manage to get to load, I'm signed out of GC.

EmilyJane · June 2016

My loading screen looks exactly like yours, Koko.

iOS/9.3.2/iPad Air/Level 30-something. I can't remember my exact level, and obviously can't check.

Mani86 · June 2016

Naimonster wrote: »

Mani, this happened to me too when I tried loading it on data, without wifi.

I tried rebooting my iPad but my game can't connect without wifi, it doesn't take me anywhere. Now it's back to zero and loading from there and starting over, but not as fast as before.

kokokokonut · June 2016

Mani86 wrote: »

I tried rebooting my iPad but my game can't connect without wifi, it doesn't take me anywhere. Now it's back to zero and loading from there and starting over, but not as fast as before.

yeah, this is what happened with me too. So, now, we wait. I'm getting up to make coffee but then I'm back and I won't budge from this forum till we know what's happening. So sorry this is happening, everyone. Lately, I'm a very good Moderita. I catch all the glitches too now, so you are never alone. lol.

wolfandbutler2 · June 2016

I don't know if this will work, but it's worth a shot. Go to Settings > General > Reset Network Settings. It's worked for me in the past when other apps were stuck on a load page, but I've never had it happen with KKH so I don't know if it will work.

kokokokonut · June 2016

Hi. I just read in the event thread, that iOS players who do NOT have the loading issue may be experiencing no Event? If this is the case,

Please post your IOS ONLY issues here.

Platform / OS Version / Device / Level in Game / Gender in Game

Brief description of issue. THanks for your patience while we wait for this to be sorted out.

ofortuna · June 2016

iOS/9.3.2/iPad / level 48. I got Kim's call, but no events.

Jlrxo · June 2016

iPhone 6/iOS 9.3.1/level 32
No event and no call either!

LunaV · June 2016

iOS / iOS 8.3 / iPad 2 / Level 27 / Female
the event problem. Got the call from Kim about the birthday. Did not decorate the nursery. If i click the Event Icon only the NARS thingy shows up

Maliibu · June 2016

iOS / 9.3.2 / iPad 2 / level 39 / female

Since last night I've had the crazy loading screen like in kokos video

Jwilk100 · June 2016

iOS 9.3.1 / iPhone 6 / level 36 / female
Received a call from Kim but no event banner & no event points for my party. I have the NARS banner & the correct color megaphone but no event banner.

Angeljen621 · June 2016

I do it have the mermaid event only the Logo but no event and no gift boxes!! I am an iOS player and on an iPhone 6 version 9.1 my game center name is angeljen621.