UPDATE - iOS not loading, erratic meter & Other CHECK YOUR GAMES

kokokokonutkokokokonut Moderators 29,089 Posts
Sometime shortly before 10 my iOS game wouldn't open. I kept getting the loading screen that looks like this.


[video]http://vid1318.photobucket.com/albums/t649/katkokonut/20160616_220249_zpsoasuiwbj.mp4[/video]


My Androids loaded with the event with no issue. THen my iOS started to open normally and the update meter started..then it sped up when it got to 100% and started jumping around like the video.




3 other posters said the same thing happened, for at least one, StephK111 (? Checking on spelling) it righted itself after about 20 minutes. Me, not so much.

it's 2:20, I gave it a 2 hour rest, and same thing.

iOS / 9.3.2 / iPad Pro ML0Q2LL/A / Level 47


I'm frantic at this point, and don't know what to do, or how to save my game.

If this is happening to you, please post your details. I'll also take suggestions etc. I am currently the polar opposite of my usual cheery cheerleading self, already trying to think of what I will do with my time if my game is gone.

I can't get the video to load any better than that link.



Please post

Platform / OS Version / Device / Level
the problem.


I feel sick.
If you are having trouble DO NOT UNINSTALL THE GAME!
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
#RecollectionsMayVary
Prev13

Comments

  • LiiLii Registered Users 736 Posts
    My IPad also does the crazy loading bar. I've tried restarting, just letting it be for a while etc. but to no avail :( .

    iOS / 9.3.2 / iPad Air / level 39
    PM me if you want to be friends, I'm playing on iOS
  • Linda1Linda1 Registered Users 4 Posts
    I can't get my game to load either. The meter has been going crazy and I have tried everything. What is going on?
  • kokokokonutkokokokonut Moderators 29,089 Posts
    Hi. As soon as we know anything, I'll post it here. I don't know how to get the video of my meter posted. someone else want to take a crack at it? you can grab it here: [video]http://vid1318.photobucket.com/albums/t649/katkokonut/20160616_220249_zpsoasuiwbj.mp4[/video]
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • Mani86Mani86 Registered Users 237 Posts
    Also got that crazy loading bar. :(

    iOS / 9.3.2 / iPad Air / Level 40
  • Linda1Linda1 Registered Users 4 Posts
    That is what my meter looks like too.
  • kokokokonutkokokokonut Moderators 29,089 Posts
    Well Linda1, welcome to the forum. Sorry you had to get here because of this, but when something like this glitch happens, we start a thread for it, fill it up with game details

    Platform / OS Version / Device / Level in Game
    Brief description of problem


    Then we look here for updated info, solutions and advice, I think the positive thing in this, since it's not just one or two, I've seen reports of this from FB/Twitter/IG....so I'm hoping it's the first issue addressed when things start this morning. While you're here Linda, visit the event party thread linked in my signature. That's where we hang during the event, and share all kinds of excitement. Some complaining too, but it's fun. Hope to see you there, and nice to meet you. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • LiiLii Registered Users 736 Posts
    Just opened me game again and it loaded up normally and is working!
    PM me if you want to be friends, I'm playing on iOS
  • kokokokonutkokokokonut Moderators 29,089 Posts
    ok there is hope. I'll try again. nope not for me.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • LiiLii Registered Users 736 Posts
    ok there is hope. I'll try again. nope not for me.

    Oh no. Well at least that means it can somehow be fixed without Glu actively pushing a fix, so it might work again even before their business hours start. And if it's not working by then I'm sure they'll fix it immediately, so only a couple more hours at the most!
    PM me if you want to be friends, I'm playing on iOS
  • Linda1Linda1 Registered Users 4 Posts
    iOS/9.3.2/iPad Air/ level 39. Mine is still not working
  • kokokokonutkokokokonut Moderators 29,089 Posts
    I just read Nai's started up again. Mine did this yesterday, then loaded normally (I think) after about 20 minutes of on and off trying. now we're going up on 6 or more hours. At this point, I'm eager for Glu to come push it through for me.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • Mani86Mani86 Registered Users 237 Posts
    Mine is loading, really sloooow, but it's loading. Hopefully this means I'll get in to my game.

    Edit: spoke too soon.. Now it's going from 99.4% to 100% over and over again.
  • TwiztidroseTwiztidrose Registered Users 423 Posts
    Mine was doing this too. But it finally loaded. But now i don't have an event??

    Edit: just shut down and restarted iPad. Still no event.
    Liv Moore is my KKH doll.
    Trixie is my K&K doll. Add me!
    Shoot me a request on Game Center: TwiztidRose
    Let's be friends!! :cool: :D
  • NaimonsterNaimonster Registered Users 5,127 Posts
    Mani, this happened to me too when I tried loading it on data, without wifi.

    But now it's back to crazily loading.

    iOS / 9.3.1 / iPad Air / Level 38 (I think, can't check, game not loading)

    It happened to me 2 days ago, yesterday and now again. So total of 3 times. I noticed the previous 2 times I did manage to get to load, I'm signed out of GC.
    PM to add
  • EmilyJaneEmilyJane Registered Users 33 Posts
    My loading screen looks exactly like yours, Koko.

    iOS/9.3.2/iPad Air/Level 30-something. I can't remember my exact level, and obviously can't check.
  • Mani86Mani86 Registered Users 237 Posts
    Naimonster wrote: »
    Mani, this happened to me too when I tried loading it on data, without wifi.

    I tried rebooting my iPad but my game can't connect without wifi, it doesn't take me anywhere. Now it's back to zero and loading from there and starting over, but not as fast as before.
  • kokokokonutkokokokonut Moderators 29,089 Posts
    Mani86 wrote: »
    I tried rebooting my iPad but my game can't connect without wifi, it doesn't take me anywhere. Now it's back to zero and loading from there and starting over, but not as fast as before.


    yeah, this is what happened with me too. So, now, we wait. I'm getting up to make coffee but then I'm back and I won't budge from this forum till we know what's happening. So sorry this is happening, everyone. Lately, I'm a very good Moderita. I catch all the glitches too now, so you are never alone. lol.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • wolfandbutler2wolfandbutler2 Registered Users 351 Posts
    I don't know if this will work, but it's worth a shot. Go to Settings > General > Reset Network Settings. It's worked for me in the past when other apps were stuck on a load page, but I've never had it happen with KKH so I don't know if it will work.
    GC: wolfandbutler2 /// IG: wolfandbutler.kkh
  • kokokokonutkokokokonut Moderators 29,089 Posts
    Hi. I just read in the event thread, that iOS players who do NOT have the loading issue may be experiencing no Event? If this is the case,

    Please post your IOS ONLY issues here.

    Platform / OS Version / Device / Level in Game / Gender in Game

    Brief description of issue. THanks for your patience while we wait for this to be sorted out. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • ofortunaofortuna Registered Users 137 Posts
    iOS/9.3.2/iPad / level 48. I got Kim's call, but no events.
  • JlrxoJlrxo Registered Users 37 Posts
    iPhone 6/iOS 9.3.1/level 32
    No event and no call either!
  • LunaVLunaV Registered Users 51 Posts
    iOS / iOS 8.3 / iPad 2 / Level 27 / Female
    the event problem. Got the call from Kim about the birthday. Did not decorate the nursery. If i click the Event Icon only the NARS thingy shows up
    GameCenter: Lunaa_x3
    Doll's name: Daisy / A-List

    Please send me a Private Message before adding me on GameCenter. I will not accept random requests.
  • MaliibuMaliibu Registered Users 22 Posts
    iOS / 9.3.2 / iPad 2 / level 39 / female

    Since last night I've had the crazy loading screen like in kokos video
  • Jwilk100Jwilk100 Registered Users 130 Posts
    iOS 9.3.1 / iPhone 6 / level 36 / female
    Received a call from Kim but no event banner & no event points for my party. I have the NARS banner & the correct color megaphone but no event banner.
  • Angeljen621Angeljen621 Registered Users 18 Posts
    I do it have the mermaid event only the Logo but no event and no gift boxes!! I am an iOS player and on an iPhone 6 version 9.1 my game center name is angeljen621.
  • Angeljen621Angeljen621 Registered Users 18 Posts
    Will glu get this info?? And fix this problem ?
  • Eternallove99Eternallove99 Registered Users 39 Posts
    IOS 9.3.2/IPhone 6/Level 30/Female game centre name kittennayden, got Kims call but no event
  • amberxsapphireamberxsapphire Registered Users 22 Posts
    iOS / 9.3.2 / iPhone 6 / level 31 / female
    No event but got the call!! Game Center name is @alyssafong
  • isabeauisabeau Registered Users 1,968 Posts
    iPhone/iOS
    9.3.2
    Level 39
    She-thing

    Nothing.At.All.
  • littledollzlittledollz Registered Users 77 Posts
    No event and no gift boxes, I got the call from Kim to decorate, but that's it.

    iOS player iPhone 6 version 9.1
    Christine
    IOS player 
    Start date- Aug '14
    A+++


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