Phone: iPhone 6s Plus
Operator: iOS
Version: 9.3.4
Level of game: 34
Gender of game: Female
The game won't load after the recent update. The logo will show, but it stays stuck at the loading page. The star stops turning and it just quits. It retorns back to home screen without touching anything. I have tried closing the app and turning off and on my phone. Nothing.
Help?
The name is Mirela. A+++.
0
Comments
Ok, there is a whole page here for crashing and performance iOS issues
But I'll reach out to Glu and we'll watch for other games to be affected, and you can keep trying.
I know Androids had a few infinity loading meters, and then eventually they settled. I had one and now it's fine. so, that would be a quick fix.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Platform/ OS Version/ Device / level in geme / Gender in game
& description of problem.
it would help a lot in seeing patterns with the issues. I'll let Glu know if they don't already
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Platform: Android
Version: 4.4.2
Device: htc 610 desire
Level: 37
Gender in game: female
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I'm sorry you can't load the game since the latest update arrived. We're doing our best to troubleshoot the issue.
If you happen to remember what you last did in the game, such as which project you completed or where you were, please reply and let me know.
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Hi. I moved your post here, with the other reports of the game not loading. I'm sorry this is happening, Please come back and add your
Platform/ OS Version/ Device/ Level in game/ Gender in game.
Brief description of issue: Kalinda has asked that you post what you last did in the game, such as which project you completed or where you were.
And also just wanted to point out that sometimes when an update is launched very often there are some loading issues at the beginning. So, read Kalinda's post, post the info requested, and she'll be looking into it. Very sorry this is happening. Thanks for your patience.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Oh boy. I don't remember where I was, but I remember that I was about to charm the CEO of Welp Cosmetics of last weekend's event. I never got the chance to do it. I may have been in JFK, New York. Don't quote me on the location.
Phone: Cheap Android phone
Operator: Android
Version: 4.4.2
Level of game: 30
Gender of game: Female
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
THANK GOD~ ✨✨ my game's working now. I uninstalled Google games LOL then connected the game to FB and I followed what you said so I just let it load for a looong time until it reaches 100%. Thanks for your help, Kokokokonut!
Platform/ OS Version / Device / Level in Game / Gender in Game /
Brief Description of issue .
You can also read through this thread and see if anything pertains to your platform. With the platform, etc info I can try to help for effectively. Sorry for this inconvenience, and hope you don't mind, I moved your post into the Support area. Again, sorry this is happening. .
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Platform: android
OS Version: 5.0
Device: lenovo a1000
Level in Game: 24
Gender in Game: female
Brief Description of issue: after i downloaded the latest update, the game stopped working. it just won't load
thank you so much for the effort to help me out, by the way i looked through the forum and it seems like this happened to a lot of people with android, but everything eventually went back to normal - should i just wait a few more days and see?
I'm also going to check the FAQ section of our forum, I know there is a thread about this, I'll look for any more info. But the Androids just needed to load and load for what seemed like the longest time. But after others said just let it go, I did and that's how my games finally opened. And when I clear cache and go back in, again it's a long loading screen that eventually opens.
Be back with more info shortly
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda