Hi there! I have tried to transfer my game data using this link:
https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=general&f=i-changed-android-devices-can-i-transfer-my-game-from-my-old-device-to-my-new-device&p=web
but the data hasn't transferred over, I've done it several times and have had no results.
My old device is a Samsung Galaxy Tab 2, Android Jellybean 4.2.2 and my main device is a Samsung Galaxy S7, Android Nougat 7.0.
Please can anyone help me out?
Comments
I've done it without using them, but for piece of mind it's good to back it up there. So check that out and come back. And I'll pop back in. As long as you have the game on your old device, I am defin happy to help you get it back on your new device. Now, deep breaths and relax. I'm hopeful, you be hopeful too.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I've just downloaded and logged into my account on another tablet and my game data is here! DX This other one is a Samsung Galaxy Tab E and it has the Android 4.4.4 KitKat version so I'm thinking maybe its because the versions are old so that could be why the game data isn't showing up on my S7. Thanks for your positivity! I really need it right now!
Second Device: Android Jellybean 4.2.2
Download and open. if it asks you to customize a new game, if that's the only option Do not customize. what I do instead is hit one of the buttons that takes you to glu or tap something without changing your doll. You are trying to trigger a choice to pop up between this game and an older one. If you don't get that box. shut down. By opening a new game and shutting down, you've established a new data file. Delete the game. Download it again. lOpen it again. Now.....hopefully it is going to ask you to choose the new game you just opened and closed, or Device B (Ithink it's anyway check the stats. Each Device Listing will show you level, xp, energy, cash all those numbers and pick the one that is your old game, if you were level 45 pick that one, and it will let you load your old game.
So, you've lived though what didn't work, I just told you what to expect in a successful transfer. A few more points,
You might pull up the chose device date box between the new game, and not your level 45, but a level 30 game. Don't despair. This too has happened to me and others. Guess what. You get that box with a game you don't want, yup. shut it down. uninstalal the game. download the game.. see if you don't pull up a closer if not the level 45 game.
Usually I've never had to shut down more than twice to pull up the right game (I change devices a lot and also end up with factory restores not game related that's why I know)
So, does that help a little? I'll check back, and if you need moral support while you do it, I'll stay with you when you start.
Biggest piece of mind......keep your game open and running on the old device while you try. Although once, I did finally pull up the right game then next morning. overnight, it righted itself. so ....deep breath.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Second Device: Android Jellybean 4.2.2
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Second Device: Android Jellybean 4.2.2
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda