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Problems after 7.4 Update

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    Cheryl VCheryl V Registered Users 36 Posts
    Can't click on anything in Kollections.
    PC Platform
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    Julia SchroederJulia Schroeder Registered Users 30 Posts
    Hi girls!!!are there any news about the Android issue?  :#
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    KaylaJKaylaJ Registered Users 2,954 Posts
    edited October 2017
    I don't know if this is a problem or where I should type this, but ever since the 7.4 update I'm only able to open one gift box per day whereas before I could open an extra by watching a video. That's a bummer and I can understand why that happens, but my bigger issue is I'm a Bronze VIP and I have seen maybe 2 bronze tiles since. What stinks is I still get Gold VIP tiles which are of course useless to me and have chosen then like 3 times in the last 5 days! I know I'm not supposed to get one every day, but I feel like it's impossible to get a complete set even more so now and I'm wasting my money.
    Find me on FB facebook.com/jasperkkh.37669
    let me know and i'll approve quicker!
    IOS

    2020 Graduate of Clown College
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    AListJaceyAListJacey Registered Users 473 Posts
    Same here @KaylaJ! I know bonus daily gift boxes arent a given, but I miss them and get so bummed whenever I see I don’t have the option anymore lol. And I also almost never get bronze tiles, but I somehow always manage to click a gold or silver one that I can’t so anything with anyway ?
    KKH iOS player ✨

    Looking for friends? Add me on FB here!
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    kokokokonutkokokokonut Moderators 29,115 Posts
    my Androids still get the offer, but my iPad hasn’t.
    I’ll ask about this, but it doesn’t seem like a widespread issue, perhaps enough players don’t mind. But i’ll See what I can find out.
    I’m really sorry for those who have issues that can’t seem to have a timely fix. Also outside influences, like a setting you may have turned on or off, or someone said they play through some app, my 1st thought, take the new app off and play directly. That kind of thing. Because when a small amount of people can’t play it’s usually something that that’s smaller group of people all have in common and so it’s harder to find because it’s a smaller group. That’s just off the top of my head but it seems logical. It doesn’t help I know.

    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    Miriam89Miriam89 Registered Users 74 Posts
    It's been 2 Weeks now my Game crashes. I don't think glu is Working on that Issue, very dissappointed again.
    KKH IOS Player
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    shantanashantana Registered Users 1 Posts
    After the update I now realize I cannot launch my wine and work a 3 hour shift at the casino. I need my kash and k-star.... fix this now glu
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    felipe111felipe111 Registered Users 5 Posts
    Please help me I can't play my game is crashing always and I need your help I'm android user I contact the customer service ticket from glu but the say me something about the Wi-Fi must be at least in 10 Mb and I'm sorry but my game always works with my 3 Mb of Wi-Fi connection so please moderators and plYers helps me with this because since the update 7.4.1 I can't play. :s:(:'(
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    Ziya SwansonZiya Swanson Registered Users 56 Posts
    I am not missing out on the Halloween event, so I gave up on getting any help from Glu and just restarted my game. I was able to download a backup I saved, but it's pretty old, so I still lost over 6 months of progress. I really hate hacking games to get items you didn't earn and would still never do it myself, but after this experience, I think I'm a little more sympathetic towards hackers (and less sympathetic towards Glu). ?
    #ComeBackVats
    iOS player
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    SassyVoguetteSassyVoguette Registered Users 1,510 Posts
    Again all dolls are frozen in my game? Anyone with the same problem? I think it happened after the last update, but I am not so sure, since I dont play regularly anymore...
    Vats has my heart. Forever. 💕

    iOS
    07/2014 
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    kokokokonutkokokokonut Moderators 29,115 Posts
    First suggestion is to check and made sure you're signed into Facebook. That's what happened to a bunch of us, after the update......almost a month ago? You have to play more doll. Check that and let me know. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    Miriam89Miriam89 Registered Users 74 Posts
    edited November 2017
    I tought the New Update would fix the crashing Issues, but no my Game still crashes. Thanks for nothing glu. ?
    KKH IOS Player
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    Shivanacamille94Shivanacamille94 Registered Users 4 Posts
    SAME HERE.  can someone give me a direct link to email glu? 
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    Julia SchroederJulia Schroeder Registered Users 30 Posts
    Hi girls!!!It is the same for me...the game keeps crashing even with this update! Hopefully It will be fixed with the next update! 
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    kokokokonutkokokokonut Moderators 29,115 Posts
    edited November 2017
    Hi i’m Sorry this is happening, again or still. Glu is aware of the various problems, the crashing, the freezing, the ads. Everyone has a little something. :/ I know I just try to lighten it up. But Glu is really good at assessing problems and restoring the game to goodness.
    But for androids, and I have 2...its more complex. With iOS it’s all Apple devices. Closed systems. With Androids, how many manufacturers can you name right off the bat? A bunch. The Glu gods are great, they just have to work more to cover all devices.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    Syndra xSyndra x Registered Users 788 Posts
    @Miriam89, @Shivanacamille94, @Julia Schroeder, are you all using android smartphones? 

    My game has a crashing issue as well and it started 4days ago(during SYS Weekday event), I wonder if the brand of the device we're using really matters in a way that local smartphone brands are not really compatible with the app or what :neutral:
    ✨🌹 ✪ 💎 💋 🌟 🎆 ✩ 💗 ♛ 💖✨🌹 ✪ 💎 💋 🌟 🎆 ✩ 💗 ♛ 💖
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    Miriam89Miriam89 Registered Users 74 Posts
    Syndra x said:
    @Miriam89, @Shivanacamille94, @Julia Schroeder, are you all using android smartphones? 

    My game has a crashing issue as well and it started 4days ago(during SYS Weekday event), I wonder if the brand of the device we're using really matters in a way that local smartphone brands are not really compatible with the app or what :neutral:
    I'm using an android Tablet.
    KKH IOS Player
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    Julia SchroederJulia Schroeder Registered Users 30 Posts
    edited November 2017
    Ho Syndra Sorry forum the delay......I play with an Acer tablet....
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    Miriam89Miriam89 Registered Users 74 Posts
    Another Update and my Game still doesn't load. ? 
    KKH IOS Player
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    Julia SchroederJulia Schroeder Registered Users 30 Posts
    Hi Dolls!do you have any news?i can't play even with this update
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