Thanks to the 2 desagrees.... I got ice blue dye on my GB....
Platform: Originally Facebook and then played 2 days as Android Current Level: 72 Ranking: 1+++ Daily KKH player since around May 2015 entil early December 2020
I think they should just give everyone 1st place TS prizes. Then the final rankings when things are fixed can give kstars or diamonds or dye. How will they calculate who missed tickets? Extending the SYS isn't a good enough solution, it's a holiday period. These are weekend events.
Think of it as a Kristmas gift Glu.
Android player, looking for in game friends. FB Dolores Wyatt
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
I hope we will receive generous compensation for this. I would suggest 20 kstars and at least 1 SYS ticket. This is frustrating!
I don’t think 20 stars is enough. Some of us started the weekend gig which will not be completed so we miss out of event points and ruin our streaks. I had two looks submitted 10 minutes before the game shut down, if they can’t get any votes I’ll be out of two times votes. 20 stars and one ticket will do nothing to calm me down for this. I’ve been playing for 5 years and this is starting to feel like a last straw to me.
You’re right, 50kstars and at least 3 SYS tickets and a “reset” for anyone who started the weekend event gig (if that’s possible)
@amilicious I dont think your looks will have 0 votes. They’re not in the “field” for a certain timeframe, but for a certain amount of exposure. They’re probably put in a waiting line or something till the voting is back. At least i hope so 😊
Thank you btw @eggsandbananas for giving information. Its not like this was done on purpose and we appreciate you fixing it.
Also I dont mind other players getting 1 extra ticket if their timer didnt stop. Everyone was affected by this bug, so everyone should be compensated, so yeah I definitely think a certain amount of kstars, at least 1 ticket and an extra free GB should be part of the compensation.
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
We are aware of the issue and will investigate once the team gets in. We will give you an update as soon as we have one, but it may not be for another 3-4h (just so you all have an idea of timeline). Thanks for your patience.
Sigh, RIP SYS/TS, already missing tickets. It’s Christmas, it would be nice, from a customer service perspective, if Glu just gifted everyone the SYS/TS items. Just sayin, other companies would be quick to make it up to their customers, especially this time of year 🎄🎁
40 minutes till my sys ticket comes and I didn’t submit something at 3:00 am so my timer will be stopped and it will ruin my schedule😡 we should get event points too because Its wasting our event time.
i wont be surprised i opened the app once its working again and i need to restore my account and then it turns out i lost my progress in sys and the weekend event....
i wont be surprised i opened the app once its working again and i need to restore my account and then it turns out i lost my progress in sys and the weekend event....
I hope we will receive generous compensation for this. I would suggest 20 kstars and at least 1 SYS ticket. This is frustrating!
I don’t think 20 stars is enough. Some of us started the weekend gig which will not be completed so we miss out of event points and ruin our streaks. I had two looks submitted 10 minutes before the game shut down, if they can’t get any votes I’ll be out of two times votes. 20 stars and one ticket will do nothing to calm me down for this. I’ve been playing for 5 years and this is starting to feel like a last straw to me.
You’re right, 50kstars and at least 3 SYS tickets and a “reset” for anyone who started the weekend event gig (if that’s possible)
I raise you to include ALL SYS, TS, weekend event and GB items for everyone! Cause y'know, its Christmas ...🎄🎄😉
I don’t know if I’m the only one that says not worried about the compensation — they always seem to compensate players when there have been outages for the game or SYS in the past 🙂 I’m confident that they’ll take care of us once the game’s back up so no one has to miss out because of this
I think if they had a problem that needed to stop the game so it could be fixed they should've picked some other weekdays NOT THE WEEKEND because i think most of us play on event days
I think the compensation should be really generous, it’s Christmas, though! Many of us have lost or will lost a ticket because of this issue, the problems with started gigs etc.
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
I think if they had a problem that needed to stop the game so it could be fixed they should've picked some other weekdays NOT THE WEEKEND because i think most of us play on event days
I think this was probably unforeseen. My bf is a software developper and he says this happens in the app world. Some times a code just conflicts with another and messes up the entire thing. They might not know what’s causing the crash so they have to investigate and assess before they can fix it.
It’s really unfortunate it happened today of all days. I had waken up to submit my 3am ticket, clicked to submit and it crashed so now I have no idea if it submitted at all or if its in limbo, or worse if I lost the ticket. Hopefully Glu will be fair and restore our lost tickets at the very least... some event points would be nice as well.
If they give everyone an extra sys ticket, wouldn't that still mess up who's got how many tickets? Like if someones already submitted 4 tickets, and someone else has submitted 3, then the former has an extra ticket and SYS groups can have ppl with 15 tickets vs 14 tickets. That's not OK. Does that make sense? I know I've only submitted 3 tickets.
Android player, looking for in game friends. FB Dolores Wyatt
Okay so : - we are gonna miss at least 1 SYS ticket - which will lead to losing the earnables - I'm not gonna be able to 5-star the 2 gigs I started this morning - which will lead to failure to complete an achievement - which also gives us a late start on the WE event
I think this was probably unforeseen. My bf is a software developper and he says this happens in the app world. Some times a code just conflicts with another and messes up the entire thing. They might not know what’s causing the crash so they have to investigate and assess before they can fix it.
It’s really unfortunate it happened today of all days. I had waken up to submit my 3am ticket, clicked to submit and it crashed so now I have no idea if it submitted at all or if its in limbo, or worse if I lost the ticket. Hopefully Glu will be fair and restore our lost tickets at the very least... some event points would be nice as well.
I just saw a comment earlier that said they closed the app to fix a problem which is the energy videos and that some clothes disappear from our bf closet, so i don't really think it's about the code.. or maybe i misunderstood the situation idk
Comments
Current Level: 72
Ranking: 1+++
Daily KKH player since around May 2015 entil early December 2020
Think of it as a Kristmas gift Glu.
Link to the discord server: https://discord.gg/4Jxu5dXCQU
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
Thank you btw @eggsandbananas for giving information. Its not like this was done on purpose and we appreciate you fixing it.
Also I dont mind other players getting 1 extra ticket if their timer didnt stop. Everyone was affected by this bug, so everyone should be compensated, so yeah I definitely think a certain amount of kstars, at least 1 ticket and an extra free GB should be part of the compensation.
Link to the discord server: https://discord.gg/4Jxu5dXCQU
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
Sigh, RIP SYS/TS, already missing tickets. It’s Christmas, it would be nice, from a customer service perspective, if Glu just gifted everyone the SYS/TS items. Just sayin, other companies would be quick to make it up to their customers, especially this time of year 🎄🎁
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady
Add me: https://www.facebook.com/sammayraaa
A+++
https://www.facebook.com/ellacharlotte.kkh.5 - add me!
#BonusStarsForParties
Link to the discord server: https://discord.gg/4Jxu5dXCQU
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
It’s really unfortunate it happened today of all days. I had waken up to submit my 3am ticket, clicked to submit and it crashed so now I have no idea if it submitted at all or if its in limbo, or worse if I lost the ticket. Hopefully Glu will be fair and restore our lost tickets at the very least... some event points would be nice as well.
If they give everyone an extra sys ticket, wouldn't that still mess up who's got how many tickets? Like if someones already submitted 4 tickets, and someone else has submitted 3, then the former has an extra ticket and SYS groups can have ppl with 15 tickets vs 14 tickets. That's not OK. Does that make sense? I know I've only submitted 3 tickets.
- we are gonna miss at least 1 SYS ticket
- which will lead to losing the earnables
- I'm not gonna be able to 5-star the 2 gigs I started this morning
- which will lead to failure to complete an achievement
- which also gives us a late start on the WE event
Great. Just great.
#BonusStarForParties