Hi. I've recently tried to make a purchase of K-stars on Kim Kardashian Hollywood. The payment part of the process was complete but then I got this message:
We were unable to complete your purchase.
Please check your settings and network connection and try again."
What settings? can anyone help please?
I've never had this problem before when buying k-stars. Is there anyway to complete the purchase? I've checked my credit card billings and I was billed for the purchase. If the purchase can't be completed, will they give me my money back?
The only reason I can think of for this problem is that I've tranfered my saved game from my old galaxy s3 to my ne galaxy s4. Could that be the reason?
Thanks in advance for replyers