Glu is aware and looking into this. Could you please post you Android OS version number? Thanks. Luckily, aside from the error message I have not found any issues. No frozen friends, no data loss. Fingers crossed.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
please keep posting you OS & device info. It helps Glu investigate and remedy. I am very glad there seem to be no other issues around it. The best glitch, is one that you can play through. . Thanks for your patience.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
I'm relieved it's not just me....I'm Galaxy s6 edge version 7.0.....my concern is the only thing not working is the ability to sign in on Google...which is the only way to safely transfer the game to a new device correct?
I got my message last night, and then this morning saw another player had it. But Glu is looking into it, thanks for posting everyone, if you get the message, please post your Device and OS v number.
So far it's still my tab, my larger View hasn't gotten it ...yet. Thanks again.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
Having the same problem as everyone else too. I have Samsung galaxy s8 plus, android version 8. It was working perfectly fine yesterday, hope the problem gets resolved soon.
This morning my 2nd Android got it. Samsung sm- t760 with os 5.1.1
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
I have been having this same issue and its very frustrating, its been going on now for the past 4 days where this message keeps popping up everytime I get into the game. I have the samsung galaxy S9 plus, Android version 10
Try these steps to resolve the Google Play issue and let us know if it works: Uninstall the Google Play app. Launch the KKH app. Fully close (swipe away) the KKH app. Install Google Play app and launch it. Launch KKH app and it should not show the error anymore.
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Uninstall the Google Play games app. Launch the KKH app. Fully close (swipe away) the KKH app. It will prompt you to install the Google play games app again Install Google Play games app and launch kkh Launch KKH app and it should not show the error
Platform: Android/ Doll's name: Syndy KKH Level: 73/officially ran out of old story lines at 72 Ranking: A+++ Addicted
If you have a Google phone like me, there is no option to uninstall Google Play Games either. Only Disable. And trying the instructions with disable instead didn't work.
I’m with Ali. My choices are disable & force stop AliBryant said:
Google Play is not uninstallable on my phone, it's part of the Android environment. Only choices are "Disable" and "Force Stop".
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
is there an option to "uninstall updates" on the google play games app on the google phone, @kokokokonut , @AliBryant ? edit: sorry.. i just reread your posts.. and you mention the only two options... sorry
Platform: Android/ Doll's name: Syndy KKH Level: 73/officially ran out of old story lines at 72 Ranking: A+++ Addicted
is there an option to "uninstall updates" on the google play games app on the google phone, @kokokokonut , @AliBryant ?
When I tap disable, I get an additional message that says "Replace the app with the factory version? All data will be removed." When I tested it, I only disabled, I didn't agree to the second part. If someone else wants to test that, let me know how it goes!
You might be able to disable Google Play Games and then uninstall it and follow the steps. Uninstall the updates like @luvs2gruuv said if it asks
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Comments
Luckily, aside from the error message I have not found any issues. No frozen friends, no data loss. Fingers crossed.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Android, add me:
https://www.facebook.com/fallonsalvatorekkh
Instagram: @fallonkkh
Player since 2014 with some accidental resets.
Level: 73/officially ran out of old story lines at 72
Ranking: A+++
Addicted
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I have Samsung galaxy s8 plus, android version 8. It was working perfectly fine yesterday, hope the problem gets resolved soon.
Samsung sm- t760 with os 5.1.1
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
https://m.facebook.com/maria.kkh.1
Uninstall the Google Play app.
Launch the KKH app.
Fully close (swipe away) the KKH app.
Install Google Play app and launch it.
Launch KKH app and it should not show the error anymore.
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
🇫🇷 French gal ⛵ Avid sailor 🐱 Cat owner 🍣 Sushi lover 🏛️ Museum worker
Level: 73/officially ran out of old story lines at 72
Ranking: A+++
Addicted
Level: 73/officially ran out of old story lines at 72
Ranking: A+++
Addicted
AliBryant said:
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
edit: sorry.. i just reread your posts.. and you mention the only two options... sorry
Level: 73/officially ran out of old story lines at 72
Ranking: A+++
Addicted
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.