✨ ✨ ✨ If you can’t Play the game…

DelphineGarnier · July 20

I'm restarting my tablet to see if I can open the game normally. Even if I have to wait for ads and offers, I'd just be happy not having to do the work around anymore.
Edit: It opened normally.

bugsy2301 · July 20

Installed the update and its taken me back to how my progress was as of last December... not ideal, since that's- what - six or seven seasons ago? So I guess I've lost everything I unlocked from them

QueenBri · July 20

I was kicked out of my squad😭 anybody wants a squad member? I log in everyday (well now I can)

MrsBearden_kkh14 · July 20

My husband has a new squad with 12 openings
#450179 .(is a female doll).

_nanyc · July 20

my game was saved on Facebook and I had to uninstall the app. Is it working normally?

Peachesx · July 20

ItsDonRose said:

@Peachesx then please do tell the name of the squad once your game gets fixed. Hopefully none of the 2 squads I applied for would have accepted me and it would be a pleasure to be in yours. Hope your game gets recovered soon💯

Its Alien Superstar and I'm peaches in the game! Squad is in a bit of a mess lool but hope it picks up again

geenellys · July 20

I'm finally able to save my progress with Google play but not with Facebook

kareni_G · July 20

geenellys dijo:

Finalmente puedo guardar mi progreso con Google Play pero no con Facebook

Tampoco puedo usar Facebook, ¿cómo guardo mi progreso en Google ?

kokokokonut · July 21

Today was Mr. Kokonut's birthday. Just got back from dinner and wow. My Androids are back. Not connecting to FB, but my games are intact. If you are Androud, go update from the PlayStore. And good luck. See you in the morning.

Cassely_Avher · July 21

Omg I'm so happy my game is back!! ;D

Gentrit · July 21

Yes finally the game is back even though I lost some months of progress and some purchases am still happy

kayayem · July 21

So what’s the solve for people who have lost progress? Contact customer service?

ETA: Whoops looks like there’s a slight answer up thread already: https://communities.glu.com/kim-kardashian-hollywood/discussion/comment/7130699/#Comment_7130699

Julz24 · July 21

I still have white screen. I deleted the game now again and gonna re-download now. Happy for everyone that can play enjoy guys! It's been too long

clivi01 · July 21

Thank you guys for all the updates. Seems to be working now that I updated! Very happy to be back.

Julz24 · July 21

So the white screen is finally gone. But I can't get my previously saved game. I was like on level 69 almost 70 and now only previously saved game I get is level 31... I do not remember my ID. What can I do to get my progress back. Right now I still can't play

Julz24 · July 21

I can't use Facebook to get my progress back

_nanyc · July 21

Julz24 said:

I can't use Facebook to get my progress back

Same here 😭

EdithsDaphne · July 21

Phew everything works like charm!😂, but the Facebook login system needs to be solved though.

Towanda_KKH · July 21

I'm trying to get back into my squad hopefully they accept me back 🤔

Julz24 · July 21

I'm like level 70 and I can't get my progress back:(

kokokokonut · July 21

I written for suggestions and advice regarding lost progress and things, and I’m sure more will be addressed shortly. Right now it just feels good to see our dolls again.

Ele · July 21

My game is working and i think i didn't lose any progress. I will check carefully but it is awesome to see my doll again!

kokokokonut · July 21

Remember to save your Hollywood IDs for future help. I sent myself a dm with my 3 IDs. If ever I can't get in, I can grab the ID from here.

_nanyc · July 21

kokokokonut said:

Remember to save your Hollywood IDs for future help. I sent myself a dm with my 3 IDs. If ever I can't get in, I can grab the ID from here.

I can't remember my ID ;-; and my game was on Facebook. Will we be able to recover?

MissMadness145 · July 21

So even if we have our old ids, how can we use them to get into the game? Cuz I have mine but don’t know how to use it to get my saved data back.

kokokokonut · July 21

Hi.MissMadness145 said:

So even if we have our old ids, how can we use them to get into the game? Cuz I have mine but don’t know how to use it to get my saved data back.

If you have your old ID, you can contact @eggsandbananas, per his intruction

eggsandbananas said:

If you don't have your old progress, AND you have your old Hollywood ID, send me a PM with your current Hollywood ID and I might be able to send you back your old game.

MissMadness145 · July 21

kokokokonut said:

Hi.MissMadness145 said:

So even if we have our old ids, how can we use them to get into the game? Cuz I have mine but don’t know how to use it to get my saved data back.

If you have your old ID, you can contact @eggsandbananas, per his intruction

eggsandbananas said:

If you don't have your old progress, AND you have your old Hollywood ID, send me a PM with your current Hollywood ID and I might be able to send you back your old game.

I did, I’m waiting to hear back.

Kelzie · July 21

It won't load my account as my back up was saved via Facebook 🙄 I do have my ID though so how do I go about getting my account back? Any help appreciated.

MissSapphireRose · July 21

Thanks @eggsandbananas for helping me get my old progress back!

Romaki · July 21

Does anyone else not have K-Star offers anymore?

✨ ✨ ✨ If you can’t Play the game…

Comments

Howdy, Stranger!

Quick Links