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✨ ✨ ✨ If you can’t Play the game…

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    geenellysgeenellys Registered Users, Member 1,013 Posts

    @eggsandbananas can we please have this pink robe added to the boxes?
    She/Her 

    iOS (daily player⭐️)
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    kcollier90kcollier90 Registered Users, Member 50 Posts
    I checked to see if there was a update in the goggle play store and it's nothing 

    Yeah nothing there for me either
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    LachimolalaLachimolala Registered Users, Member 964 Posts
    No update for me
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    kareni_Gkareni_G Registered Users, Member 60 Posts
    I checked to see if there was a update in the goggle play store and it's nothing 

    I don't get the update either
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    MrsBearden_kkh14MrsBearden_kkh14 Registered Users, Member 1,245 Posts
    edited August 2023
    .
    KKH Player since January 2016.
    Currently on IOS (2023)
    Married since 2021. Mom of a baby girl and a baby boy. 
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    Towanda_KKHTowanda_KKH Registered Users, Member 84 Posts
    edited August 2023
    I got the update finally have the offers 😁
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    Reina12Reina12 Registered Users, Member 1,088 Posts
    I actually did not need to update to get the offers back!
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    kareni_Gkareni_G Registered Users, Member 60 Posts
    Thank you, I already got the Facebook registration and the new update.
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    shizuneshizune Registered Users, Member 2 Posts
    Just got the update and am connected to facebook again  :)
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    kokokokonutkokokokonut Moderators 29,115 Posts
    edited August 2023
    Facebook back and working on the Androids.  Just for fun I’ll check out iOS. 

    Still no on the iOS FB, but I inquired and am waiting to hear back. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    eggsandbananaseggsandbananas Registered Users, Moderators 400 Posts
    edited August 2023
    Okay, yes, so the latest update should fix Facebook on Google. I think it just took a bit of time to propagate to all players. If you visit the KKH page on the Play store, it should say "Updated on" Aug 4, 2023.

    There are currently no plans to make a new update to fix the Facebook issue on iOS. The Facebook issue was fixed on Google because we needed to make an update to address the critical white screen issue.

    If in the future we need to make a new iOS update to fix a critical issue, we will consider adding the Facebook fix to that platform as well.
    Save your Hollywood IDs so we can better help you! (Top left menu > Help > Copy ID)
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    ZeenaZeena Registered Users 15 Posts
    I am still having FB issues, I'm trying to get my game data on my new phone but it wont load onto my other phone just says please wait for hours..
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    samsamsamsamsamsam Registered Users, Member 1 Posts
    the game worked fine for a few days, now it automatically throws me out everytime I try to play it

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    astro99astro99 Registered Users, Member 15 Posts
    Hello! A compensation call (from Simon) has just been sent out:

    Players lv 5-11 will get 100 k-stars
    Players lv 12+ will get 150 diamonds (yes, you read that correctly)

    This will last until July 31, 11:59:59 PM EST

    We really apologize for the long delay on the white screen issue. We are looking to get a fix for the missing videos and offers sometime next week. I'll update as soon as I have more info.


    Thank you so much for the diamonds!
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    placegrumpyplacegrumpy Registered Users, Member 19 Posts
    Hm. I am pretty sure my game is gone at this point. 
    🔹Playing this game since 2014🔹
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    placegrumpyplacegrumpy Registered Users, Member 19 Posts
    Hm. I am pretty sure my game is gone at this point. 
    🔹Playing this game since 2014🔹
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    ItsDonRoseItsDonRose Registered Users, Member 42 Posts
    astro99 said:
    White screen on RCA tablet since last night. 
    Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next
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    ItsDonRoseItsDonRose Registered Users, Member 42 Posts
    astro99 said:
    White screen on RCA tablet since last night. 
    Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next
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    ItsDonRoseItsDonRose Registered Users, Member 42 Posts
    astro99 said:
    White screen on RCA tablet since last night. 
    Again, so jealous of guys like these. It's been a month for some of us since the issue started. I'm so glad you didn't have to go through the BS we've endured for any longer than a week if it's true they'll have a fix by the end of this week or the next
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    naumiadnnaumiadn Registered Users, Member 28 Posts
    Did something happen again? I can't connect to my game and it say my internet connection is the problem. But it works just fine for other apps
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    naumiadnnaumiadn Registered Users, Member 28 Posts
    Help please
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    luvs2gruuvluvs2gruuv Registered Users, Member 2,026 Posts
    I'm getting this notification.. 
    The game won't open at all. 😔

    S22 ultra android version 13
    Platform: Android/ Doll's name: Syndy KKH
    Level: 73/officially ran out of old story lines at 72
    Ranking: A+++
    Addicted

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    LaneLaneLaneLane Registered Users, Member 258 Posts
    @eggsandbananas I'm having a bug issue. I accidentally clicked on the "connect to facebook" button when trying to add a guest to an event, and now my game keeps crashing. Whenever I try to open it, it closes and I get the same error as @luvs2gruuv. Please help! 
    Android Player. Galaxy S22
    Player since 2014 with some accidental resets. 
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    kokokokonutkokokokonut Moderators 29,115 Posts
    I reported this, just haven't heard back.  I'll try again.  I'm so sorry you Dolls are having this problem. :(
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    luvs2gruuvluvs2gruuv Registered Users, Member 2,026 Posts
    @lanelane hi there. I got mine too work by clearing my cache, but I have to do it about once a week for some reason..
    Platform: Android/ Doll's name: Syndy KKH
    Level: 73/officially ran out of old story lines at 72
    Ranking: A+++
    Addicted

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    NashiNashi Registered Users, Member 3 Posts
    I posted on 18 June that I had issues with the game and I have not received any rewards. I have lost so much progress of my game.  
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    EdithsDaphneEdithsDaphne Registered Users, Member 4 Posts
    ~Finally logged onto my account, lemme celebrate a bit~😭😭😂
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    xxsweetavexxsweetave Registered Users, Member 2 Posts
    tried connecting to facebook on android. now the game keeps crashing. dont know what to do ughhhh. 
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    LexiMcKinnonLexiMcKinnon Registered Users, Member 34 Posts
    Game keeps crashing when I try to open the app. I'm on Google pixel 6a (android)
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    LexiMcKinnonLexiMcKinnon Registered Users, Member 34 Posts
    Game keeps crashing when I try to open the app. I'm on Google pixel 6a (android)
    @eggsandbananas
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