This happened to me, too. I played on iPhone 5s. But now, when I installed the update, the game is working again! :D I can't be happier! I am still worried that it will start crashing again, but I hope that won't happen!
No, just this one :( I ''killed'' all the other apps working, I shut down the game, tried to turn wi-fi on and off, turned airplane mod on and off, turned off my phone, nothing works :( I just don't know why this is happening when the game has been working perfectly since I started playing it, which was a long time ago, so…
I hope we'll get it back because I worked really hard for Simon's quest and now it's all gone. There were also two hairstyles with hats (I don't know whether they were a part of the reward) and they are also gone, as well as one black handbag with some kind of yellow pearls. I really liked it and wanted to buy it, but…
Yes, something similar happened to me and I don't know why. Also, I was level 15 yesterday, and today I am level 14, I have to purchase outfits that I had yesterday and I am really mad
I finished the quest yesterday, and I was level 15. Today I logged in and now I am level 14, my outfits disappeared and I don't know what's happening. Has this happened to anyone else?