Same here. It seems to just be the game as I’m not having connectivity issues with anything else at all. I’m on iOS. How to we ask for help about this if we can’t even get past the loading screen to submit a ticket?
I got this exact same message. Pretty sure they've caught on to the issue since everyone is reporting it and this is the generic message they're letting us have.
Unlocked the new lip colour but didn’t get it added to my inventory.. sigh. Anyone else had this problem? (yes, I have already sent customer support a message about this in-game)
@kokokokonut having Monica stand outside the gym is definitely messing with my trick-or-treat event! She doesn't disappear, and since she's standing in the spot where the last costumed person should be, I can't complete the event. I certainly don't want to buy the gym for 50 stars just to have my Halloween fun.
I can't complete my special trick-or-treat Halloween event because I don't own the gym. I have Monica standing out the front of the building instead of the last costume person, so I can't actually finish the event and get all of the rewards. Ahhhhh :(
Hi @kokokokonut! Thank you for the warm welcome. I'm a long-time reader of the forum and finally decided to make an account. I'm always excited for new clothes, they're my favourite things about updates! I'm hoping for some new kollections as well ☺