I have sent in 3 tickets and I keep hearing that someone will contact me within 5 business days,it's been a month now and still no help. PLEASE someone help
I'm playing on facebook and haven't been able to get into my game since the Christmas update. I submitted a ticket and received a response telling me I would have a response within 5 business days...that was 11 days ago. I sent in a another ticket 3 days ago and I've heard nothing back yet. Very frustrating.
Mine is doing the same thing. I asked for assistance and they responded back saying I would heare from someone within 5 business days that was 9 days ago.