Just to clarify, i'm using two different account names. One for this forum and one in the old forum (the main homesite of glu which is where my games are showed). I suppose this is not the problem but i wanted to mention.
I've alredy asked support and i'm waiting for an answer from glu staff about this but since weekend it's almost there i'm afraid i won't get soon a solution unless someone here experienced this too and did find a way out.
The problem is simple. For the second time the game doesn't show anymore the GLU coins i have. I did reinstall the game the first time it happened but during this second game i've gone much further in the game and i would like to solve it in another way.
The GLU coins are showed in my other GLU games, such as Gun Bros. Also, i can buy Glu coins (from the Heroes menu, i mean) if i want but if i click on the option which shows me how to get some for free, nothing happens. It's like the game doesn't connect anymore to GLU main site or to where or to where it should.
I tried also to download (as the support FAQ says) the Restore App but it didn't solve the problem.
Till a moment ago i was thinking that the problem may have been that i downloaded Heroes before to create a glu account and this is maybe why it doesn't get showed in my profile as a played game in the old main site of GLU, but now i remember that i had in my phone for a couple of months Indestructible ( GLU's cars game) and that one appears in the list with Gun Bros and 2 others that i downloaded just yesterday.
So, to get it shorter, did anyone find a solution to this? I really would like to download Heroes using the link in the main glu site, to see if it helps.
Or keeping my progress, simply reinstall the game from the Play Store. Is there a way to keep the save file when deleting this game?