In terms of most games, you need to attach your progress to either a facebook account or an account through the game company in order for the customer service to be able to assist and restore any lost progress. With this game and Glu I'm assuming the same would apply, however, there is very little customer service help here on these forums to really get a grasp on their limitations. Best case scenario, if you didn't backup your account by attaching it to an email or facebook, chances are it's lost.
Hi Clark22, to ensure your progress is saved you can login to your Facebook account, create an email account on iOS, or login with your Google+ account on Android.
Hi Clark22, to ensure your progress is saved you can login to your Facebook account, create an email account on iOS, or login with your Google+ account on Android.
Hi Spicy,
What's the process for creating an email account on iOS? I play on my iPhone 5s.
Clark, once you have launched the game please select the navigation menu in the top left corner of the screen (the 3 horizontal white lines), then select settings. From there, if you are not logged into Facebook you will see a button that says Email. Tap that button, then you should see fields to type in your email, password, and a field to confirm your password. Once you have filled these out select create account and you should be all set!
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Hi Spicy,
What's the process for creating an email account on iOS? I play on my iPhone 5s.
Thanks
Check out this thread. Hope this helps.
http://ggnbb.glu.com/showthread.php?110494-New-ipad