Constant crash

killahmackillahmac New Member1 PostsRegistered Users
On galaxy s6. Have 1gb of ram and more than enough memor. Shut down all other apps, but as soon as I click to play a game it goes to the loading screen and crashes back to my home screen. I've tried logging out and uninstall and reinstall but still nothing. over submitted a troubleshooting ticket and nothing. Any ideas?

Comments

  • tbattitbatti Experienced Member 432 PostsRegistered Users
    killahmac wrote: »
    On galaxy s6. Have 1gb of ram and more than enough memor. Shut down all other apps, but as soon as I click to play a game it goes to the loading screen and crashes back to my home screen. I've tried logging out and uninstall and reinstall but still nothing. over submitted a troubleshooting ticket and nothing. Any ideas?

    Maybe try making sure your WiFi/LTE connection is strong. Looks like 2015 is having issues so it just could be a Glu issue.

    Other note never buy a new phone until it's been out for 4-6 months after all the bugs get worked out.
  • CIliffCIliff New Member 12 PostsRegistered Users
    Its NOT the phone.....

    Happened to me today right after I updated some apps. I found the culprit to be "Android System Webview". Go to your apps and see if that's there. Uninstall the updates and see if that fixes it.
  • rosegardenrosegarden New Member 1 PostsRegistered Users
    CIliff wrote: »
    Its NOT the phone.....

    Happened to me today right after I updated some apps. I found the culprit to be "Android System Webview". Go to your apps and see if that's there. Uninstall the updates and see if that fixes it.

    Thank you! I had the same issue and this worked for me.
  • AgentS702AgentS702 New Member 1 PostsRegistered Users
    CIliff wrote: »
    Its NOT the phone.....

    Happened to me today right after I updated some apps. I found the culprit to be "Android System Webview". Go to your apps and see if that's there. Uninstall the updates and see if that fixes it.

    Thank you Cliff! Had the exact same problems, and your solution fixed mine as well. Much appreciated!
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