I'm posting about the option where it says "Free Gold" at the bottom of the purchase menu and there are two options: to watch a video or see more offers. The "see more offers" tab lists several tasks where you can do things like watch a video or complete a survey, or simply just provide an e-mail. I play on the iPad/iPhone and whenever I watch the videos, I do receive my 1 gold (woohoo!), but whenever I complete any other tasks listed on that page, I never seem to receive my reward. I'm guessing that I'm not the only one who has come across this problem but I find it to be a waste of time. Just wanted to bring this to a moderators attention.
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When you hit "more gold" options on the screen with all of the surveys, those videos are only worth 1 gold. That's what he's talking about.
If you do one and it doesn't pay out. Click the support button on the more offers page and you can report it. They are going to ask you for proof.