Server issues I can understand and we'll all live thru it. However, what I don't understand is how you justify updating and adding to a game that already has the worst customer service known to the capitalist world! Could you possibly fix the problems you currently have before inevitably adding to them??? Morons! The whole lot of ya sitting in the ivory GLU tower completely oblivious to how horrible you are!
I'm sorry you had 600 msgs waiting for you Trunk...especially when the first thing you see on the forum is a post saying you are on vacation. But for crying out loud, you are unable to help with these issues now? Whoever made that executive decision deserves a spot in the U.S. Federal government! They are obviously way too brilliant to work for GLU! But congratulations on getting a vacation from helping us out upon returning from your vacation! Tell me what to do to get that promotion please!
Rant over...for now! Thank you for indulging
Comments
Thanks man...just got heated but I do understand and it's certainly the company I'm flustered with
Don't worry, I absolutely get it. We're doing a bunch to try and improve the customer service process, and hopefully this will result it shorter waits and more helpful interactions with the customer care team.
Also, could you expand on these updates? Will the game feature more fairness and realistic outcomes now? Or will teams ganging up together be able to just run roughshod over everyone else who is playing to have some fun.
I have expressed that I would happily spend money on this game, but in seeing so many flaws and faults with the game, gameplay and knowledge (or lack thereof) of the actual game of Baseball, I feel that if I spent money on gold then used that gold to purchase a draft pick or players in the game it would only result in more frustration.
During the Prime Event yesterday I downgraded every spot on my team to mostly 2 1/2 star players or lower, and my team, hitters and pitchers, performed no better or worse than when I had my 3+ star players in there.
I have bought numerous upgrades, only to see them instantly do the opposite of paying off.
For instance, my fielding was allowing runs while my pitchers were doing great. So I buy a lot of fielding help. So what happens? My pitchers start giving up runs at a unrealistic pace for their star ratings. Especially my bullpen. So I upgrade my pitching. What happens? My hitters stop hitting. It's clear that buying upgrades does not improve your chances to win.
MY team has lost repeatedly to very low star pitchers when I will play and get hits and score runs only it to have my 4 star pitcher give up 6 ER in the first inning. Or I'll play 8 innings of a game and be ahead 7-3 but my 4 star closer gives up 5 runs.
I understand the randomness of real baseball and how that can translate to the game, but as I said, if I had spent real cash money on this game I would be vastly disappointed and frustrated that I wasted my money for something that feels rigged, and feels like the staff (customer service, support, updates, responding to real claims of impropriety) gives zero Fs as to making the player and money-spender not feel like a schmuck.
All I wanted to was to enjoy playing some baseball. Step up it Glu.
Redtrunk I want to talk to your superior, he needs to know how short-handed you are on resources.
Steagles - I had the same issue with the Verlander event (I still haven't received him or the Tier 6 rewards we won), despite messaging customer support repeatedly; I finally did hear back but got the typical generic answer that they couldn't help; it was up to the dev team. BUT, there is no way to follow up with the dev team or contact them. It is frustrating to say the least.
I'm glad all the ads work just fine though, and that new one where I tap, great job on that.
Unfortunately it appears that is what he is telling us. Again this isnt his fault, but maybe if we all continue to blow up the forum, glu will listen. but yeah probably not
Why do people think it's even worth making an account to post random spam like this?
In other news 8/10 would watch again.