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Didn't get rewards. Anyone else have this issue?
astrosbaseball2016
Registered Users, Member 317 Posts
Game didn't give me any club progress rewards or rank rewards... Wondering if it was just my game or if others also didn't receive any rewards.
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Sorry, don't know how to make images show up.. But it says cancelled event.
http://imgur.com/a/b1qVS
My club finished 1st and tier 6 rewards.... Got nothing
None of my club member get reward. Glu is so FK up.
We were allowed to spend our time, and money, playing for nothing! No One was under the impression the event was cancelled. Worse, it appears that that was their intention. Please tell me this isn't true. We had a contract. You offer club rewards and we have a chance to win them. We had ZERO chance of winning this weekend. A lot of time, effort and money was spent seeking these rewards.
I hope this was an honest mistake and Glu is as shocked as the rest of us. But it kinda seems that Glu knew this would happen. Again, I hope I'm wrong. I want to think I'm wrong.
I heard of other people mentioning something but I did not get the popup. And why did they let the event to continue, the leaderboards continue to update, the personal event awards to be paid out, and not make a single comment on this board or anywhere else if this was the case?
Not f2p but PAYING customers whom if you did purposefully mislead, is not only a violation of the SLA that you make when offering a reward based on rankings during an event and to those who specifically went after the individual rewards whose entirety is based on gold purchased during an event, as there was never any attempt on your behest to remove the weekend competition or prohibit people from playing to avoid issues such as this from occurring .
Or here's tl;dr version in case your attention span is as bad as your server admins :
Get your **** together and don't blame those who make it possible for you to create other games based on the financial monetization of another game. You messed up bad, now do the right thing and get the rewards out accordingly.
PS- Your in game support is absolutely horrible and you should be extremely embarrassed for the 4 days it took your staff to reply to an issue which still isn't resolved. A situation like this can make or break a customer's faith in a company. And right now you're using a nail gun on a balloon.
Spot on. I agree 100%. This is why your stock has dropped 50% in the last year.
Why do we suffer all of these after a new feature "homerun battle" update?
I didn't even start to play this new feature but be stuck with all the bugs come with it.
I'm in need of a good laugh today.
Team: BOOTOPIA
We appreciate you paying attention to our concerns and reading legitimate complaints. Must be like looking for a needle in a haystack.