same. finished 1st, tier 6, go a no rewards earned screen. now when you got back to the events page it says no club events for the weekend event. lets see how red trunk back peddles out of this one. can't wait to get my free #1 pick and an 8000 cash mystery box.
A lot of time and money wasted this weekend. Did you all see the, Opps.. club event canceled pop up today and yesterday? It wasn't canceled.
We were allowed to spend our time, and money, playing for nothing! No One was under the impression the event was cancelled. Worse, it appears that that was their intention. Please tell me this isn't true. We had a contract. You offer club rewards and we have a chance to win them. We had ZERO chance of winning this weekend. A lot of time, effort and money was spent seeking these rewards.
I hope this was an honest mistake and Glu is as shocked as the rest of us. But it kinda seems that Glu knew this would happen. Again, I hope I'm wrong. I want to think I'm wrong.
My club took 3 brackets. First in all of them. No rewards at all for over 20M points scored. It's not on the mods, they aren't the techs. Customer service is terrible with their cut and paste responses though. I'm not sure if there is a point in playing this game anymore. Seems like simple coding issues that could easily be fixed but how they compensate for this weekend will be the tell.
Sorry, don't know how to make images show up.. But it says cancelled event. http://imgur.com/a/b1qVS
I heard of other people mentioning something but I did not get the popup. And why did they let the event to continue, the leaderboards continue to update, the personal event awards to be paid out, and not make a single comment on this board or anywhere else if this was the case?
We finished in the top 10 as well and have received nothing. It would be nice to get an actual STAFF response to this as you have many ****ed off customers whom put time and money into this game that helps make sure Glu employees have a job.
Not f2p but PAYING customers whom if you did purposefully mislead, is not only a violation of the SLA that you make when offering a reward based on rankings during an event and to those who specifically went after the individual rewards whose entirety is based on gold purchased during an event, as there was never any attempt on your behest to remove the weekend competition or prohibit people from playing to avoid issues such as this from occurring .
Or here's tl;dr version in case your attention span is as bad as your server admins :
Get your **** together and don't blame those who make it possible for you to create other games based on the financial monetization of another game. You messed up bad, now do the right thing and get the rewards out accordingly.
PS- Your in game support is absolutely horrible and you should be extremely embarrassed for the 4 days it took your staff to reply to an issue which still isn't resolved. A situation like this can make or break a customer's faith in a company. And right now you're using a nail gun on a balloon.
We finished in the top 10 as well and have received nothing. It would be nice to get an actual STAFF response to this as you have many ****ed off customers whom put time and money into this game that helps make sure Glu employees have a job.
Not f2p but PAYING customers whom if you did purposefully mislead, is not only a violation of the SLA that you make when offering a reward based on rankings during an event and to those who specifically went after the individual rewards whose entirety is based on gold purchased during an event, as there was never any attempt on your behest to remove the weekend competition or prohibit people from playing to avoid issues such as this from occurring .
Or here's tl;dr version in case your attention span is as bad as your server admins :
Get your **** together and don't blame those who make it possible for you to create other games based on the financial monetization of another game. You messed up bad, now do the right thing and get the rewards out accordingly.
PS- Your in game support is absolutely horrible and you should be extremely embarrassed for the 4 days it took your staff to reply to an issue which still isn't resolved. A situation like this can make or break a customer's faith in a company. And right now you're using a nail gun on a balloon.
Spot on. I agree 100%. This is why your stock has dropped 50% in the last year.
Club raking and individual raking are gone. Looks like nothing happened!!!!!
Why do we suffer all of these after a new feature "homerun battle" update?
I didn't even start to play this new feature but be stuck with all the bugs come with it.
We finished in the top 10 as well and have received nothing. It would be nice to get an actual STAFF response to this as you have many ****ed off customers whom put time and money into this game that helps make sure Glu employees have a job.
Not f2p but PAYING customers whom if you did purposefully mislead, is not only a violation of the SLA that you make when offering a reward based on rankings during an event and to those who specifically went after the individual rewards whose entirety is based on gold purchased during an event, as there was never any attempt on your behest to remove the weekend competition or prohibit people from playing to avoid issues such as this from occurring .
Or here's tl;dr version in case your attention span is as bad as your server admins :
Get your **** together and don't blame those who make it possible for you to create other games based on the financial monetization of another game. You messed up bad, now do the right thing and get the rewards out accordingly.
PS- Your in game support is absolutely horrible and you should be extremely embarrassed for the 4 days it took your staff to reply to an issue which still isn't resolved. A situation like this can make or break a customer's faith in a company. And right now you're using a nail gun on a balloon.
I put all of my transactions on credit card. I can call them and say the product was never delivered. All the proof you need is on this forum. Itunes and paypal are also another source of recourse.
I hope for everyone who spends their hard earned money's sake they don't some bs mystery box. I say give everyone their proper rewards and a mystery box with a legend, a prime, a 5 star and about 5k gold. This is an issue that they should own up to and they should make right. Give everyone 5k gold and let them deal for a week or two without getting our cash for their digital product. That would make me a happy customer. Anything much less than that there goes my 25 bucks a week to them. I'm sure I'm not the only one
Comments
Sorry, don't know how to make images show up.. But it says cancelled event.
http://imgur.com/a/b1qVS
My club finished 1st and tier 6 rewards.... Got nothing
None of my club member get reward. Glu is so FK up.
We were allowed to spend our time, and money, playing for nothing! No One was under the impression the event was cancelled. Worse, it appears that that was their intention. Please tell me this isn't true. We had a contract. You offer club rewards and we have a chance to win them. We had ZERO chance of winning this weekend. A lot of time, effort and money was spent seeking these rewards.
I hope this was an honest mistake and Glu is as shocked as the rest of us. But it kinda seems that Glu knew this would happen. Again, I hope I'm wrong. I want to think I'm wrong.
I heard of other people mentioning something but I did not get the popup. And why did they let the event to continue, the leaderboards continue to update, the personal event awards to be paid out, and not make a single comment on this board or anywhere else if this was the case?
Not f2p but PAYING customers whom if you did purposefully mislead, is not only a violation of the SLA that you make when offering a reward based on rankings during an event and to those who specifically went after the individual rewards whose entirety is based on gold purchased during an event, as there was never any attempt on your behest to remove the weekend competition or prohibit people from playing to avoid issues such as this from occurring .
Or here's tl;dr version in case your attention span is as bad as your server admins :
Get your **** together and don't blame those who make it possible for you to create other games based on the financial monetization of another game. You messed up bad, now do the right thing and get the rewards out accordingly.
PS- Your in game support is absolutely horrible and you should be extremely embarrassed for the 4 days it took your staff to reply to an issue which still isn't resolved. A situation like this can make or break a customer's faith in a company. And right now you're using a nail gun on a balloon.
Spot on. I agree 100%. This is why your stock has dropped 50% in the last year.
Why do we suffer all of these after a new feature "homerun battle" update?
I didn't even start to play this new feature but be stuck with all the bugs come with it.
I'm in need of a good laugh today.
Team: BOOTOPIA
We appreciate you paying attention to our concerns and reading legitimate complaints. Must be like looking for a needle in a haystack.